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Hamilton Volkswagen - Service Center

Hamilton Square, NJ

4.4
1,471 Reviews

1,471 Reviews of Hamilton Volkswagen - Service Center

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June 24, 2022

The dealership was knowledgeable, helpful, and able to answer questions in a quick manner. I appreciated the fast responses via phone and in person. More

by patrick.santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Capriotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
June 23, 2022

Excellent service - after trying to book into the Princeton dealership and getting no response this was very welcome - thank you! More

by gosborne069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

From the day we bought our car we have always had great service , super nice Salesman to the service dept. all so very friendly. More

by schleher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
June 16, 2022

I had a flat tire and was next door at Mavis tire. There were locks on my wheels and they could not get the tire off to help me. I called VW for assistance (they are right next door and I was hoping t More

by bethhart216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Kayes
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Clear communication. Responsive. Helpful. Service oriented. Knowledgeable about products. Accommodating both service and sales. Convenient location More

by Patrick Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Tom Pittman
June 10, 2022

The General Manager is great, thanks for your help. Worked with me to address an airbag light and oil change. I appreciate it. More

by Kat Styles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
June 10, 2022

Horrible DISRESPECTFUL THIEVES! !! Charged me 135 dollars for diagnostics while I am STILL. under warranty !!!! PLEASE CALL ME !!! (609) 540-2806. Please you should know how this de More

by Tweeked71
Recommend Dealer
No
Employees Worked With
All horrible
June 09, 2022

Hamilton Volkswagen Service provided outstanding customer service. Joe was courteous, pleasant and kept me informed on the status of my car. Thank you. More

by drhett2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 09, 2022 -

drhett2 responded

Thank you for providing outstanding customer service in the service department. Thank you, Joe.

June 08, 2022

My car have damaged after service , but the dealership saying that is not their responsibility if something happened at parking lot. More

by songvivian69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Kayes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
June 07, 2022

Could have informed me that the radio wasn’t correct before charging me $150. Not pleased More

by jabad.b56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
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