Hamilton Volkswagen - Service Center
Hamilton Square, NJ
1,471 Reviews of Hamilton Volkswagen - Service Center
I was happy with everything except when they wouldn’t fix my rear view mirror. I thought it should be done. It is a safety issue and should be fixed. We spent over 2,000 and I was really disappointed. my rear view mirror. I thought it should be done. It is a safety issue and should be fixed. We spent over 2,000 and I was really disappointed. More
Wait time was better than expected. Service answered various questions and gave me good options for service to be done. Service answered various questions and gave me good options for service to be done. More
Prompt, Professional service as always. They were upfront about cost and expected wait time. Great experience. They were upfront about cost and expected wait time. Great experience. More
Always receive excellent service when I bring my car to Hamilton Volkswagen. Ginny recommends what I need to keep my car in top shape. runningrunning Hamilton Volkswagen. Ginny recommends what I need to keep my car in top shape. runningrunning More
Good costumer service thanks Giny for your professionalism and availability to take care of my vehicle. professionalism and availability to take care of my vehicle. More
Always courteous, honest, and timely. Purchased my car here and would always go back because of the service Purchased my car here and would always go back because of the service More
I brought my car in for a check engine light and they told me the entire turbo needed to be replaced — thousands of dollars. It wasn’t until I pushed further that they realized this was under warranty. W told me the entire turbo needed to be replaced — thousands of dollars. It wasn’t until I pushed further that they realized this was under warranty. When I picked up after that repair, my entertainment system would not work (it had been working when I dropped it off). I had to wait 3 weeks for an appointment and was told that it would be $2,000 to fix my touch screen that broke while in their care. I will not be returning to this service center again. More
Car was fixed appropriately with no noted problems since fixed. Ginny was very communicative and transparent with the maintenance. Great Job! fixed. Ginny was very communicative and transparent with the maintenance. Great Job! More
Before COVID, for nine years I traveled 22 miles south for car care. However, post COVID there has been a shortage of auto mechanics. As a result, the car care I was getting before had taken a stressful s for car care. However, post COVID there has been a shortage of auto mechanics. As a result, the car care I was getting before had taken a stressful shift. At times, service delays accompanied with month long waiting periods to get my care in. So, I started going to Hamilton VW. I am glad I did! They know their regulars by name which is very amiable and hospitable. To add to their exceptional service they had a scheduled loaner vehicle waiting when I dropped my car off, so I could continue on with my day. Staff has been professional and kind every time I have been there. I am glad I made the stress free switch to getting local service of excellence to get my car care needs taken care of. More