Hamilton Volkswagen - Service Center

Courteous staff, comfortable waiting area, and vehicle was ready sooner than promised on this visit. was ready sooner than promised on this visit. More

Personable service rep, Ginny. Service maintenance did not disappoint. Waiting area was clean and provided wifi. Service maintenance did not disappoint. Waiting area was clean and provided wifi. More

Very courteous and knowledgeable staff. Service was prompt, car returned in peak condition. Will be back Service was prompt, car returned in peak condition. Will be back More

As I have always said regarding Hamilton Volkswagen; I know I have no worries about getting the best service when I bring my Jetta in for maintenance or any type of service that it requires. The service m know I have no worries about getting the best service when I bring my Jetta in for maintenance or any type of service that it requires. The service mechanics are well qualified to do any issues on my car when I bring it in for service. The sales people are the best. I enjoy seeing them when I do bring my car in for service. They are always interested how you are doing. To me,they are like family. All of the people that are working there are very competent in their jobs. I am happy to know the sales people and technicians,knowing that my car is getting the best of care. More

A friendly, helpful and knowledgeable staff in Service & Sales. The service department is well-appointed for waiting, or there are loaners if you need. I have spent time there getting service and always bee Sales. The service department is well-appointed for waiting, or there are loaners if you need. I have spent time there getting service and always been treated well and been happy with the results. Never had to come back for anything. More

A friendly, helpful and knowledgeable staff in Service & Sales. The service department is well-appointed for waiting, or there are loaners if you need. I have spent time there getting service and always bee Sales. The service department is well-appointed for waiting, or there are loaners if you need. I have spent time there getting service and always been treated well and been happy with the results. Never had to come back for anything. More

Work was completed as discussed. Scheduling the appointment was quick and easy and prompt. L Scheduling the appointment was quick and easy and prompt. L More

It was very easy and convenient to make appointments , had my car serviced quickly and on my way with little hassle had my car serviced quickly and on my way with little hassle More

Their website indicated one price for oil and filter change, the final costs was more then 2x by adding in diagonstic work on overall vehicle condition, which at other VW dealerships is NC. change, the final costs was more then 2x by adding in diagonstic work on overall vehicle condition, which at other VW dealerships is NC. More

The service department is subpar. They charge an exuberant amount for labor but do half the work. I got a half a tuneup but paid for full service, at their recommendation. Even the cu They charge an exuberant amount for labor but do half the work. I got a half a tuneup but paid for full service, at their recommendation. Even the customer service desk looked confused. I have no faith in this dealership for service outside of an oil change. Sadly they are the closest one around. More