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Hamilton Volkswagen - Service Center

Hamilton Square, NJ

4.4
1,471 Reviews

1,471 Reviews of Hamilton Volkswagen - Service Center

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December 17, 2022

Excellent ! Had a lot of work completed in a timely matter. Friendly and knowledge staff. More

by hockeydad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

I bought a very gulf SE on 2018, and did a few time services in this dealership, everything went well More

by xiangylu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zanoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

Ridiculously overpriced $199 for an oil change with labor. Could not find issue that vehicle was brought in for. Pleasant staff though. Car sat for nearly a month. No loaner car available More

by gwarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cooper
December 14, 2022

Friendly staffs but more than 2 hour waiting time for a tire patching is too long More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cooper
December 09, 2022

My car took a month to get back. Unacceptable. No communication until corporate was called. More

by MICHAEL.CIULO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Kayes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cooper
December 03, 2022

Excellent service, completed in one visit. Vehicle was clean and part was installed. My expectations were met and exceeded. More

by glcass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Pleasant surroundings, helpful people, didn't have to wait very long. Ginny is always very nice. More

by Erich S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Was fast and no need for further follow up. People were friendly. Only recommendation I have is to have a loaner available so that persons that do not have a car available could take advantag More

by Dirce Macario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

I appreciate everything from the personal care and professionalism in the way I was treated as a customer. The technician who worked on my car listened to my concerns and fixed the problem with my car More

by topqualityresumes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

Did not honor the coupon from Volkswagon, discouraging to come back to this dealership in the future More

by MAYUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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