Hamilton Volkswagen - Service Center

The. Service department is fairly efficient. They usually have repairs done timely. They are also close within walking. Service department is fairly efficient. They usually have repairs done timely. They are also close within walking. More

Always courteous and communicate well so you know what is happening all the time and how much it costs happening all the time and how much it costs More

Hamilton VW always take care of us and our GTI with respect. All though with my most recent visit to this dealership to get an oil change, due to staff shortages my wait was some what long. respect. All though with my most recent visit to this dealership to get an oil change, due to staff shortages my wait was some what long. More

The dealership is great, and I would not keeping going back if it were not. back if it were not. More

The tech did an excellent job of repairing my car and explaining what he did. explaining what he did. More

Always on top resolving customers vehicle issues. Have trust on Hamilton VW service center and know that I will be taken care. Have trust on Hamilton VW service center and know that I will be taken care. More

I am a bit upset. I had recently had my Golf in for two days to have the 90K service and to check the rear bearings. I had also asked to have the wiper blades replac I had recently had my Golf in for two days to have the 90K service and to check the rear bearings. I had also asked to have the wiper blades replaced when I brought the car in. The bearings were ok and the problem was diagnosed as an alignment issue and I had to buy 4 new tires even though the old ones were only about 2-3 years old with only about 20,000 miles. I don't know what happened in the last year to cause the alignment issue since there was no mention of it during the last service in February when everything was fine. The blades were not replaced although there was a note on the inspection sheet that they should be replaced. Today I have received an email recommending that the rear wiper blade be replaced and that the brake fluid be flushed. Why wasn't this done while I had it in for two days of service? I am very reluctant to drive another 20 miles back to Hamilton to have this work done. There was no mention on the receipt about the brake system needing to be flushed so I'm really puzzled about that one. The work that was done, I am very satisfied with. The technician did excellent work. I'm glad that I was given a loaner car but would have preferred something smaller than an Atlas. Since it was the only loaner available, even though I reserved this a month ago, I guess I shouldn't complain too much. More

Keep up the good work. Very efficient and fast service I will definitely go back. Very efficient and fast service I will definitely go back. More

Every time I have visited the service department I’ve had phenomenal service. They are very courteous and service was done promptly and seamlessly. phenomenal service. They are very courteous and service was done promptly and seamlessly. More

Understaffing of mechanics make service waits longer and not permitting express oil changes was disappointing not permitting express oil changes was disappointing More