Hamilton Volkswagen - Service Center

I've had my vehicle serviced at this VW dealership a few times. The service is always good and the staff is Great. times. The service is always good and the staff is Great. More

Scott was just so awesome! We really connected. It felt like doing business with a friend. While my car was there, he kept in touch with me by text as I had requested since I c We really connected. It felt like doing business with a friend. While my car was there, he kept in touch with me by text as I had requested since I couldn’t answer the phone at my location. More

Virginia Polizzi, the service advisor, was courteous, professional, and kept me up to data on the car's service. She is very pleasant. Michael Oxenham, the technician, did a great job on the car repair professional, and kept me up to data on the car's service. She is very pleasant. Michael Oxenham, the technician, did a great job on the car repairing what I brought it in for and also catching other issues and repairing them as well. he very easily could have ignored the issues he observed, but he didn't and it is much appreciated. The car runs as well as it ever has!!! More

The service department at this dealership has serviced my VW Beetle for over 10 years. VW Beetle for over 10 years. More

Hamilton Volkswagen made my day. Perfect! They took me in when I had no appointment and attend it to me with a friendly smile, Franny environment and a friendly team. Overall, this i Perfect! They took me in when I had no appointment and attend it to me with a friendly smile, Franny environment and a friendly team. Overall, this is why customer service is all about thank you to Scott and his team for making my easy decision to switch over to this location, something as simple as a battery was taken into consideration, and to squeeze me in even when they were busy, I hope all locations can learn from the service. Scott and his team provided. Great job. Keep it up. Thank you for your excellent service. More

Ginny is my advisor and was very rude when I called with concerns after my service.someone damaged my rear mirror and the check engine light is now on. She said it will cost me to check on it and I need an concerns after my service.someone damaged my rear mirror and the check engine light is now on. She said it will cost me to check on it and I need an appointment in the future. No special service to look into it This is horrible treatment since it is could be th he dealership’s responsibility More

Excellent customer service. Ginny is professional and extremely patient. We have both are cars serviced at this location even though it is a distant drive for us. Service ce Ginny is professional and extremely patient. We have both are cars serviced at this location even though it is a distant drive for us. Service center is very appealing and clean. More

once you schedule your service , you get a price when booking it, then you come and is $100 or in my case was $200 more , than what the original price stated WHEN I BOOKED THE APPT. THEN IM THERE , $60 booking it, then you come and is $100 or in my case was $200 more , than what the original price stated WHEN I BOOKED THE APPT. THEN IM THERE , $600 FOR THE SERVICE TOTAL BUT I AM TOLD THAT I HAVE A NAIL IN MY TIRE WHICH WILL COST YOU $200 MORE, THE SERVICE HERE IS EXTREMELY EXPENSIVE , I AM A NERVOUS WRECK SITTING THERE TO LEAVE WITH A BILL CLOSED TO $1,000!!!! More

Very bad experience. My ID4 have electrical system error can not change and they gave me appointment for September 6th when I went there on Aug 4th. They did not have My ID4 have electrical system error can not change and they gave me appointment for September 6th when I went there on Aug 4th. They did not have courtesy car for more than a month. They are very low staff no one want to work there. I bought two ID4 from the same location. More

Took 2 days to get the appt and all work was done on time and the extended warranty for the harness was given. Car runs fine now. and the extended warranty for the harness was given. Car runs fine now. More