Hamilton Volkswagen - Service Center

The job was completed on time and as expected. No issues with work so far. No issues with work so far. More

Very happy with the customer experience the members of the service department has given. They were friendly and professional. the service department has given. They were friendly and professional. More

Very friendly and definitely will go back for my next maintenance appointment. Also very helpful maintenance appointment. Also very helpful More

I've had my vehicle serviced at this VW dealership a few times. The service is always good and the staff is Great. times. The service is always good and the staff is Great. More

Scott was just so awesome! We really connected. It felt like doing business with a friend. While my car was there, he kept in touch with me by text as I had requested since I c We really connected. It felt like doing business with a friend. While my car was there, he kept in touch with me by text as I had requested since I couldn’t answer the phone at my location. More

Virginia Polizzi, the service advisor, was courteous, professional, and kept me up to data on the car's service. She is very pleasant. Michael Oxenham, the technician, did a great job on the car repair professional, and kept me up to data on the car's service. She is very pleasant. Michael Oxenham, the technician, did a great job on the car repairing what I brought it in for and also catching other issues and repairing them as well. he very easily could have ignored the issues he observed, but he didn't and it is much appreciated. The car runs as well as it ever has!!! More

The service department at this dealership has serviced my VW Beetle for over 10 years. VW Beetle for over 10 years. More

Hamilton Volkswagen made my day. Perfect! They took me in when I had no appointment and attend it to me with a friendly smile, Franny environment and a friendly team. Overall, this i Perfect! They took me in when I had no appointment and attend it to me with a friendly smile, Franny environment and a friendly team. Overall, this is why customer service is all about thank you to Scott and his team for making my easy decision to switch over to this location, something as simple as a battery was taken into consideration, and to squeeze me in even when they were busy, I hope all locations can learn from the service. Scott and his team provided. Great job. Keep it up. Thank you for your excellent service. More

Ginny is my advisor and was very rude when I called with concerns after my service.someone damaged my rear mirror and the check engine light is now on. She said it will cost me to check on it and I need an concerns after my service.someone damaged my rear mirror and the check engine light is now on. She said it will cost me to check on it and I need an appointment in the future. No special service to look into it This is horrible treatment since it is could be th he dealership’s responsibility More

Excellent customer service. Ginny is professional and extremely patient. We have both are cars serviced at this location even though it is a distant drive for us. Service ce Ginny is professional and extremely patient. We have both are cars serviced at this location even though it is a distant drive for us. Service center is very appealing and clean. More