Hamilton Volkswagen - Service Center

Awesome Service! Service Manager Michael was so helpful and honest with what was going on with my car. He made sure I had a loaner and and kept me updated on when my Service Manager Michael was so helpful and honest with what was going on with my car. He made sure I had a loaner and and kept me updated on when my car would be done. From drop off to pick up service was great. I never had any issues with taking my car here and will continue to use them. More

The Service manager, Mike was very accommodating and professional and made sure that I was fully Satisfied with the routine maintenance that was done on my car. professional and made sure that I was fully Satisfied with the routine maintenance that was done on my car. More

The Hamilton VW Service Dept was professional, responsive & understanding and they expedited repairs to get my car back on the road when it broke down on the NJ Turnpike en route from Mass to Baltimore. Shou & understanding and they expedited repairs to get my car back on the road when it broke down on the NJ Turnpike en route from Mass to Baltimore. Shout out to Mike, Mike, Ginny & Jared for their help in a stressful situation. More

The service was incredibly kind and informative. Everything was explained to me and all of my questions were answered clearly Everything was explained to me and all of my questions were answered clearly More

Easy to schedule the appointment. Friendly atmosphere and professional staff. Thanks to Mike and Ginny. Friendly atmosphere and professional staff. Thanks to Mike and Ginny. More

I went to a different dealership and was unhappy with the service. So I’m back to Hamilton VW because the service department is professional and friendly and looks out for its customers. No unnecessary repai service. So I’m back to Hamilton VW because the service department is professional and friendly and looks out for its customers. No unnecessary repairs and no gouging. Plus a free car wash. More

The service was good and done in a timely manner. Also, a loaner was provided that I appreciate very much. On the loaner I would recommend for the dealership to put a certain mileage range for wh Also, a loaner was provided that I appreciate very much. On the loaner I would recommend for the dealership to put a certain mileage range for when we travel low mileage don’t need to stop at a gas station to put $1 or $2. Also, not to make us pay $5. For parts service this was the worst I could imagine a dealership would provide. For sure not the one I expected from VW. I had to pick up a touch paint pen. I have arrived at 5:00 pm, persons were inside and the person that was in the front desk was not able to have them open the door to provide part (that was already paid for) although he tried his best. It is not ok when I arrived still at closing time, and people were still there. At least I would expect that the part will be shipped to my address free of charge. In case you decide to remediate the awful service (I went there on purpose and will not be able to return in more than a week) you can ship it to 16 Moro Dr. Hamilton NJ 08540. If not, I will know we’re not to return. Best regards, Dirce Macario More

I waited, service was completed in a timely manner. Needed items were explained to me. Needed items were explained to me. More

Excellent service department! Very friendly and thorough. The experience was great from start to finish. Very friendly and thorough. The experience was great from start to finish. More

The Technicians don’t know what they are doing and the place is dishonest. They had to run a diagnostic test that cost me $160 to find out a $2.95 fuse had to be replaced. Like I said, don’t know what t place is dishonest. They had to run a diagnostic test that cost me $160 to find out a $2.95 fuse had to be replaced. Like I said, don’t know what they are doing. More