Hamilton Volkswagen - Service Center

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The mechanic was clear and direct in the explanations ( im not a mechanic savvy). It really met our expextactions. The receptionist was not helpful. The registered ( independently) online information d im not a mechanic savvy). It really met our expextactions. The receptionist was not helpful. The registered ( independently) online information did not match her access to customer data. Technologically challenged. More

Staff were friendly and I had been encouraged by them to get a courtesy vehicle which was much better than waiting. get a courtesy vehicle which was much better than waiting. More

The price for an oil change was over $200. That seems excessively expensive. Too expensive That seems excessively expensive. Too expensive More

Very satisfying Everyone I dealt with was extremely professional and made sure my concerns and specific needs were fully addressed to my satisfaction. professional and made sure my concerns and specific needs were fully addressed to my satisfaction. More

Even on a Saturday, with an appointment, I had to wait 2. 5 hours for oil change. That's a bit too much for the task. The overall staff there seems to be very pre occupied in their own world. 5 hours for oil change. That's a bit too much for the task. The overall staff there seems to be very pre occupied in their own world. More

Scott is knowledgeable, which is what I’ve come to be accustomed to when dealing with Hamilton Volkswagen. accustomed to when dealing with Hamilton Volkswagen. More

Service is always timely The service team and the technicians are always willing to accommodate technicians are always willing to accommodate More

Service not to good It can be better then it is Need to be more better then when I don't have to complain be more better then when I don't have to complain More

Unprofessional, he is unqualified, does not have any details of the service being provided on your car, calls everyday to inform me the shop did nothing to fix my car, try to contact the service manager details of the service being provided on your car, calls everyday to inform me the shop did nothing to fix my car, try to contact the service manager after them having my car for three weeks with zero response. More