Hamilton Volkswagen - Service Center

positive experience from making the appointment to the end easy to make appointment, staff was courteous, explained what was needed, estimated correct time frame for service. Waiting area was pleasant and offe easy to make appointment, staff was courteous, explained what was needed, estimated correct time frame for service. Waiting area was pleasant and offered coffee and bagels. More

Excellent I have been going to the Hamilton facility for over 20 years. The reason I continue to go back, is because they are honest and professional. I have been going to the Hamilton facility for over 20 years. The reason I continue to go back, is because they are honest and professional. More

The service was excellent. Ginny is a great service advisor My vehicle was taken care of to my expectations and I was given great feedback and direction by the service advisor. Will be back again. My vehicle was taken care of to my expectations and I was given great feedback and direction by the service advisor. Will be back again. More

Awsome Team, great communication I miss wrote on my drop-off what I wanted done, they picked up on it and called me to verify. I forgot to bring in my coupon, no issue bring it in wh I miss wrote on my drop-off what I wanted done, they picked up on it and called me to verify. I forgot to bring in my coupon, no issue bring it in when you come to pick up the car. Thank you Ginny!! More

Excellent Dealer Hamilton Volkswagen is the best. Fast, courteous service, and they know what they are doing. They treat you like you are family. Everybody is very nic Hamilton Volkswagen is the best. Fast, courteous service, and they know what they are doing. They treat you like you are family. Everybody is very nice here. Ginny, Tom...the whole service department is the best. More

High level customer service! Everyone was so courteous. I listened to the communication taken place with other s as well. Staff were always kind, and kept customers up to date o Everyone was so courteous. I listened to the communication taken place with other s as well. Staff were always kind, and kept customers up to date on the status of their vehicles. If I didn't already have a nice group of young men who take care of our cars, my car would come to you! More

Sensor issue - Rear couldn’t fix the problem the first time around and wanted another $ 660 for a loyal customer for 10 years of VW! Extremely unhelpful and uncaring couldn’t fix the problem the first time around and wanted another $ 660 for a loyal customer for 10 years of VW! Extremely unhelpful and uncaring More

Came for a recall Everything was just as promised. Not a word of complaint from me. I came for a recall repair and talked with Ginny Pilozzi. It was fine. Everything was just as promised. Not a word of complaint from me. I came for a recall repair and talked with Ginny Pilozzi. It was fine. More

Always the best, never let down! Brought my car a few days before a long road trip vacation. Some vehicle issues developed that prevented me from using my VW for at least a week! Mi Brought my car a few days before a long road trip vacation. Some vehicle issues developed that prevented me from using my VW for at least a week! Mike & Tom arranged for me to use one of their courtesy vehicles so I could continue with my vacation plans while they fixed my car. Awesome! Thanks guys. More

The nicest people you'll find anywhere Excellent service wonderful staff fair prices the staff at Hamilton Volkswagen are absolutely wonderful going out of their way to be helpful in anyway Excellent service wonderful staff fair prices the staff at Hamilton Volkswagen are absolutely wonderful going out of their way to be helpful in anyway they can Melissa Tom and Ginny are simply the nicest people you never want to work with More