Hamilton Volkswagen - Service Center

High level customer service! Everyone was so courteous. I listened to the communication taken place with other s as well. Staff were always kind, and kept customers up to date o Everyone was so courteous. I listened to the communication taken place with other s as well. Staff were always kind, and kept customers up to date on the status of their vehicles. If I didn't already have a nice group of young men who take care of our cars, my car would come to you! More

Sensor issue - Rear couldn’t fix the problem the first time around and wanted another $ 660 for a loyal customer for 10 years of VW! Extremely unhelpful and uncaring couldn’t fix the problem the first time around and wanted another $ 660 for a loyal customer for 10 years of VW! Extremely unhelpful and uncaring More

Came for a recall Everything was just as promised. Not a word of complaint from me. I came for a recall repair and talked with Ginny Pilozzi. It was fine. Everything was just as promised. Not a word of complaint from me. I came for a recall repair and talked with Ginny Pilozzi. It was fine. More

Always the best, never let down! Brought my car a few days before a long road trip vacation. Some vehicle issues developed that prevented me from using my VW for at least a week! Mi Brought my car a few days before a long road trip vacation. Some vehicle issues developed that prevented me from using my VW for at least a week! Mike & Tom arranged for me to use one of their courtesy vehicles so I could continue with my vacation plans while they fixed my car. Awesome! Thanks guys. More

The nicest people you'll find anywhere Excellent service wonderful staff fair prices the staff at Hamilton Volkswagen are absolutely wonderful going out of their way to be helpful in anyway Excellent service wonderful staff fair prices the staff at Hamilton Volkswagen are absolutely wonderful going out of their way to be helpful in anyway they can Melissa Tom and Ginny are simply the nicest people you never want to work with More

Quick, comfortable, friendly, and reassuring. Every time I go for service, the staff are friendly, welcoming, and fast. It's nice to be able to take the car somewhere I can be sure of consistently Every time I go for service, the staff are friendly, welcoming, and fast. It's nice to be able to take the car somewhere I can be sure of consistently good customer service. Plus, free coffee and muffins in the waiting area always helps. More

Friendly understanding patient team I found the team to be very helpful on been able to take my car so quickly when I broke down.They help me with any question I had . And recommend a ta I found the team to be very helpful on been able to take my car so quickly when I broke down.They help me with any question I had . And recommend a taxi service so I could get home.pulse follow up when working on the car and when the car was ready. More

Pleasant Pasat Day Service lady very pleasant, work was completed in a reasonable time, nice waiting area. Spoke with salesperson Ronnie Demaskiy regarding my lease and Service lady very pleasant, work was completed in a reasonable time, nice waiting area. Spoke with salesperson Ronnie Demaskiy regarding my lease and future leases. More

Excellent Service Group Excellent people top to bottom. My expectations are high and they are always met. Techs are well versed and doing a great job in all aspects of serv Excellent people top to bottom. My expectations are high and they are always met. Techs are well versed and doing a great job in all aspects of service. More

Super service! Every time I am here for service the place is clean. The work is done well and they provide a comfortable place to wait and even provide something to Every time I am here for service the place is clean. The work is done well and they provide a comfortable place to wait and even provide something to eat. Ginny helped me, & Caitlin was wonderful! More