Hamilton Volkswagen - Service Center

Fantastic service They fixed everything that needed fixing. Things that Turnersville Jeep and Chrysler wouldn’t fix. I would highly recommend Hamilton VW service They fixed everything that needed fixing. Things that Turnersville Jeep and Chrysler wouldn’t fix. I would highly recommend Hamilton VW service dept. They followed up twice by email to make sure everything was as expected. More

60k routine service Always courteous professional service. Gunnel is a gem and very efficient. Prompt phone call when service completed and honored 10% email discount I r Always courteous professional service. Gunnel is a gem and very efficient. Prompt phone call when service completed and honored 10% email discount I received day of service. Very much appreciated and they did not have to accommodate me. Will always use them for service for both of our automobiles. More

No hassle Was expected to stay longer than I did due to the fact that I didn't have an appt, but they got me in and out in a reasonable time. Was expected to stay longer than I did due to the fact that I didn't have an appt, but they got me in and out in a reasonable time. More

Service experience The experience was great I was great on entering the building and everyone was willing to assist. The service rep took the time to check to see if the The experience was great I was great on entering the building and everyone was willing to assist. The service rep took the time to check to see if there was any outstanding recalls. More

STAY AWAY FROM THIS PLACE! I was an out-of-state customer of Hamilton VW during the holidays. Engine light was on and HVW service diagnosed a faulty CO2 sensor. $500+ and 6 I was an out-of-state customer of Hamilton VW during the holidays. Engine light was on and HVW service diagnosed a faulty CO2 sensor. $500+ and 600 miles later the light is on again. HVW also recommended service which the VW dealer in Denver recently cleared for winter weather driving which makes the recommended service seem opportunistic and lacking integrity. More

Thorough, honest and reliable Always trustworthy and professional service. My cars last more than 150K with their complete care. I highly recommend them to maintain your car in saf Always trustworthy and professional service. My cars last more than 150K with their complete care. I highly recommend them to maintain your car in safe and tip-top shape. More

Oil change at 25,000 miles Polite staff. Pleasant waiting area. Thorough checklist with recmendations, some were essential others were proactive for the next oil change. Plan Polite staff. Pleasant waiting area. Thorough checklist with recmendations, some were essential others were proactive for the next oil change. Plan accordingly to avoid a long lag time while car is serviced. Can not thank the knowledgeable staff enough. More

Great Experience The service department has always been great. When our concern was not evident at our service visit, they quickly scheduled the repair when the proble The service department has always been great. When our concern was not evident at our service visit, they quickly scheduled the repair when the problem happened again. The staff is very friendly and kept us updated on the repair. More

Disappointed twice. First time (summer 2018) after routine headlight bulb replacement, had to replace bulb again after a few months. Upon lifting the hood, I found twice. First time (summer 2018) after routine headlight bulb replacement, had to replace bulb again after a few months. Upon lifting the hood, I found the cap for the headlight receptacle wedged under the hood. Clearly it was not replaced, and possibly caused premature wear of bulb. Second time (Dec. 2018) after routine oil change, and after asking the desk to please monitor the work to ensure its completeness, car is returned and I noticed fresh oil puddle on my garage floor and on my asphalt driveway. Oil change was sloppy and left dripping oil on my garage and driveway. I went back to service center for a safety check, and was told there is no issue, it was just 'residual oil' from the oil change. I expect better service. I don't expect to have to clean up after my service. I can't wait to repair the asphalt driveway after the oil is done eroding it in that spot. More

Small town dealership feel! Nice to still be able to find a dealership where people know your name and make you feel welcomed. If you are looking for a VW dealership with that li Nice to still be able to find a dealership where people know your name and make you feel welcomed. If you are looking for a VW dealership with that little extra something, give them a try! More