Hamilton Volkswagen - Service Center

Excellent customer service! I’ve been coming to Hamilton Volkswagen for years, and Virginia has always been so hospitable and caring. She has always ensured that my automobile ne I’ve been coming to Hamilton Volkswagen for years, and Virginia has always been so hospitable and caring. She has always ensured that my automobile needs and questions were addressed. I am so grateful to have had Virginia’s support with my car services, and I plan on returning to Hamilton Volkswagen for my future services. More

Great service Customer service is efficient, detailed oriented and human. I have had the chance to do both test drive of a used and new Jetta and the 10k mikes serv Customer service is efficient, detailed oriented and human. I have had the chance to do both test drive of a used and new Jetta and the 10k mikes service of my Atlas. More

Excellent service from start to finish The staff was very friendly and helpful, timing was great, thoroughly explained all repairs and recalls on both of my vehicles. Overall a great exper The staff was very friendly and helpful, timing was great, thoroughly explained all repairs and recalls on both of my vehicles. Overall a great experience. Would highly recommend! More

10,000 mile check It was great, took half an hour, and was performed with courtesy and graciousness. I was fully informed at every step in the process and am very satis It was great, took half an hour, and was performed with courtesy and graciousness. I was fully informed at every step in the process and am very satisfied. More

Excellent Servie Excellent service as usual. Tom and Ginny know what they are doing. They are very courteous and nice. The tech(s) that work on my daughters car are ve Excellent service as usual. Tom and Ginny know what they are doing. They are very courteous and nice. The tech(s) that work on my daughters car are very thorough and knowledgeable. My daughter has a 2003 yellow VW Beetle, the car, the style she has always wanted. The Hamilton VW service team keeps my daughter's car running, even though the car has a lot of mileage on it. I purchased my VW Tiguan, not only because I like it, but because of Hamilton VW's service. More

Prepared and quick service! I appreciate the recognition I receive by Tom Pittman and his technicians in my need and attempt to keep my 2001 Jetta running safely for my wife and I appreciate the recognition I receive by Tom Pittman and his technicians in my need and attempt to keep my 2001 Jetta running safely for my wife and me. Although my wife rebels against the folly of repairing this old car, she does acknowledge that we must maintain the car in good shape for our own safety. My wife and I do appreciate the reliable work that is done by Hamilton Imports on our vehicle. Our thanks to Tom and his crew! More

Receptionist nasty Melissa has been rude on the phone several times. Brand new car has had to be brought in 4 times. She is very short and lacks empathy. On multi Melissa has been rude on the phone several times. Brand new car has had to be brought in 4 times. She is very short and lacks empathy. On multiple phone calls. More

Oil Change Great service. Had 10 am Appointment and done around 11:30 am. They did not do wash due to the weather but asked me to come again for car wash. Thanks Great service. Had 10 am Appointment and done around 11:30 am. They did not do wash due to the weather but asked me to come again for car wash. Thanks 🙏 More

Exceptional and timely service Very happy with the overall experience as they were considerate and accomodated by letting me in early as I had a doctor appointment. The problem was Very happy with the overall experience as they were considerate and accomodated by letting me in early as I had a doctor appointment. The problem was diagnosed quickly and I didn’t have to wait that long. More

Pleasant Ginny Polizzi was very helpful ,knowledgeable and pleasant to work with. The waiting area was clean and comfortable while I waited for my car. I also Ginny Polizzi was very helpful ,knowledgeable and pleasant to work with. The waiting area was clean and comfortable while I waited for my car. I also scheduled my next appointment with Hamilton VW. More