Hamilton Volkswagen - Service Center

GRATITUDE For so many years i have admired and highly appreciated the genuine friendly attitude and great proffessionalism of your staff in particular the perfe For so many years i have admired and highly appreciated the genuine friendly attitude and great proffessionalism of your staff in particular the perfectly organized and managed SERVICE DEPARTMENT !Thank you! More

Excellent service experience My vehicle needed a 20,000 mile service, chipped windshield repair and reapplication of protective coating to my very atlas. Tom was awesome in coordi My vehicle needed a 20,000 mile service, chipped windshield repair and reapplication of protective coating to my very atlas. Tom was awesome in coordinating the repairs, working with the warranty and obtaining a rental care for me to go to work. I will always call him from this point on to coordinate any service or repairs in future. He is absolutely thorough, and follows through with all tasks. He is an awesome employee for VW so treat him well. Thanks Tom, I really appreciate all you have done to make each visit smooth and stress free! Dr Jackie Zaremba More

Service I did not feel that the service coordinator did a good job helping manage the issue relating to the repair. I was not comfortable that the service coo I did not feel that the service coordinator did a good job helping manage the issue relating to the repair. I was not comfortable that the service coordinator had my best interests in mind. I have purchased 5 VW from this dealer over 15 years and serviced all there. This is the first time I have felt disappointed More

Very good The people at the front desk are always very pleasant. The manager, Michael is always pleasant and genuinely concerned about the condition of my car. The people at the front desk are always very pleasant. The manager, Michael is always pleasant and genuinely concerned about the condition of my car. More

helpful, fast service Everyone is so helpful and polite. I waited a reasonable amount of time and they kept me updated on how my car was doing. Ive come in for multiple tir Everyone is so helpful and polite. I waited a reasonable amount of time and they kept me updated on how my car was doing. Ive come in for multiple tire changes and services and each time has exceeded my expectations. More

Great service; Offered a loaner car; Paid less than expected I had water leaking somewhere into the cabin of the car and expected a high bill. Less than $300 later and the problem was resolved. Whew. Thanks s I had water leaking somewhere into the cabin of the car and expected a high bill. Less than $300 later and the problem was resolved. Whew. Thanks service team! More

I would only recommend this dealership because the salesman The service center I will not come back to. Only for recalls. I use a private mechanic. I will only return to deal directly with Pete. The service center I will not come back to. Only for recalls. I use a private mechanic. I will only return to deal directly with Pete. More

Scheduled oil change on 2017 Touareg Made appointment for an oil change on my 2017 Touareg and the vehicle was taken in with no delay. Pleasant and comfortable waiting area and a friendly Made appointment for an oil change on my 2017 Touareg and the vehicle was taken in with no delay. Pleasant and comfortable waiting area and a friendly staff. Great Team Work! More

great service and great staff. one of the best service i have seen in the car industry. People at the service department are always ready to help you and always smiling. Keep up the one of the best service i have seen in the car industry. People at the service department are always ready to help you and always smiling. Keep up the good work. Ginny Polizzi, always smiling and always there to help you. More

positive experience from making the appointment to the end easy to make appointment, staff was courteous, explained what was needed, estimated correct time frame for service. Waiting area was pleasant and offe easy to make appointment, staff was courteous, explained what was needed, estimated correct time frame for service. Waiting area was pleasant and offered coffee and bagels. More