Hamilton Volkswagen - Service Center

Mike (VW service manager is fantastic. Very knowledgeable excellent treatment and service. Mike Kayes is an asset. My only complaint and valid one.VW hung Phaeton owners out to dry for service. VERY few deal excellent treatment and service. Mike Kayes is an asset. My only complaint and valid one.VW hung Phaeton owners out to dry for service. VERY few dealers have service people that can work on the car. I would like VW to respond about this complaint More

polite and friendly with good maintenance I always choose Hamilton VW to service my Jetta (and my previous VWs as well). They are good at figuring out what the problems are and let me know a I always choose Hamilton VW to service my Jetta (and my previous VWs as well). They are good at figuring out what the problems are and let me know about the next required service. This visit was pretty minor stuff, but it was taken care of promptly and I was called back within a few hours. You can also get a preferred customer discount, which is nice. I always like discounts! More

20k car service Service was an excellent. I was taken on time. Service was quick as promised. At he end my car was washed. I let the dealership very happy. Service was an excellent. I was taken on time. Service was quick as promised. At he end my car was washed. I let the dealership very happy. More

Servicr Great customer service. Was treated very professionally and was provided details and options regarding what needed to be fixed. The service aspect o Great customer service. Was treated very professionally and was provided details and options regarding what needed to be fixed. The service aspect of my visit will bring me back. More

Friendly customer service I have been bringing my Volkswagen Beetle here for service for years. Everyone is always so friendly and they greet me by my first name when I arrive I have been bringing my Volkswagen Beetle here for service for years. Everyone is always so friendly and they greet me by my first name when I arrive. Both Ginny and Melissa always take great care of me and my service technician Eric is wonderful. My car media system mysteriously started talking in Russian and Eric worked so hard to resolve that problem. Everyone goes over and beyond and I really appreciate it. More

Prompt service and easy experience I had an unexpected emergency problem with my Tiguan and Tom had technician diagnose and fix problem same afternoon. He arranged courtesy shuttle whi I had an unexpected emergency problem with my Tiguan and Tom had technician diagnose and fix problem same afternoon. He arranged courtesy shuttle which made the situation easier. Tom's communication was excellent throughout the day and everyone at the dealership was courteous and professional. Thank you. More

A bit pricey but worth it! It is always nice experience at Hamilton VW! The service is prompt and good. And the guys are really friendly and want to help. Thank you! It is always nice experience at Hamilton VW! The service is prompt and good. And the guys are really friendly and want to help. Thank you! More

Very satisfied I brought my car in for a recall notice. Ms. Polizzi, as usual, provided excellent service by answering all of my questions and quickly got me back o I brought my car in for a recall notice. Ms. Polizzi, as usual, provided excellent service by answering all of my questions and quickly got me back on the road. More

Service Review Very friendly and helpful when I went to have my vehicle serviced. Completed the work in a timely manner and made sure everything was taken care of. Very friendly and helpful when I went to have my vehicle serviced. Completed the work in a timely manner and made sure everything was taken care of. More

Very satisfied Ms polizzi was very attentive to my request and needs she answered all my questions and made me feel like I was in good hands and my vehicle was servi Ms polizzi was very attentive to my request and needs she answered all my questions and made me feel like I was in good hands and my vehicle was serviced in a timely manner. I will certainly continue to do business with Hamilton VW. More