Hamilton Volkswagen - Service Center

Excellent service I’m moving out of state and will miss this dealership’s service department. This is my fourth car with them and they have always taken the best care o I’m moving out of state and will miss this dealership’s service department. This is my fourth car with them and they have always taken the best care of my car, my time and me. Keep up the excellent work. More

Wonderful service The woman who greeted me was lovely, kind and courteous. The time completed was perfect. Service was thorough, addressing several areas, it was a grea The woman who greeted me was lovely, kind and courteous. The time completed was perfect. Service was thorough, addressing several areas, it was a great experience! More

Quick and painless! Love the services available at Hamilton VW. Appointments are quick and easy, waiting room is comfortable and service staff is lovely. Always easy to Love the services available at Hamilton VW. Appointments are quick and easy, waiting room is comfortable and service staff is lovely. Always easy to get an appointment, and would never think of going anywhere else for servicing my VW. More

In and Out! The VW Service Center is one of the best. For just an oil change, they conduct an analysis of my vehicle to make me aware of issues to be considered The VW Service Center is one of the best. For just an oil change, they conduct an analysis of my vehicle to make me aware of issues to be considered for repair. Will definitely use them for those indicated repairs!! More

A long Time Customer I have been a customer at Hamilton VW for around 18 years. During that time I have been extremely happy with the courtesy shown by everyone I've dealt I have been a customer at Hamilton VW for around 18 years. During that time I have been extremely happy with the courtesy shown by everyone I've dealt with. Auto repair can sometimes be quite trying when unexpected repairs arise, but I always feel that I am getting an honest appraisal of the work needed. More

Support Thank you Service Manager Mike Kayes for your help to put new seals on the injectors of my 2010 GTI. My car, which has reliably supported me for 110 Thank you Service Manager Mike Kayes for your help to put new seals on the injectors of my 2010 GTI. My car, which has reliably supported me for 110,000 miles of only dealer scheduled maintenance service finally started stumbling at cold start and throwing engine codes for intake fault. I am a DYI kind of guy for big service jobs but glad to pay for scheduled maintenance to have a third party keep an eye on this daily driver GTI. I bought the newest “BH” suffix intake manifold and VW/Bosch injector seal kits and removed the manifold and spent 5 hours cleaning the intake ports with the CRC GDI cleaner, straight and 90degree picks, and a ship vac. I called every Bosch service center around Trenton and none would help but I brought my injectors and seal kits and asked Mike for help and he got it done that afternoon. ! I was able to put the new injectors in and the new manifold on that night. What a difference! Runs like new and on my drive home from work the check engine light turned itself off! I will be bringing my car in for the 110,000 service soon but thank you Mike for helping me do this job right! More

0429-serv Followup - part had to be ordered. Was taken promptly and repair was quickly done. Done right the first time. Even got a bagel out of the deal. Followup - part had to be ordered. Was taken promptly and repair was quickly done. Done right the first time. Even got a bagel out of the deal. More

Good service The service was good. The only disappointment was I brought the car in clean and when I picked it up was dirty on the outside. Water drop stains all o The service was good. The only disappointment was I brought the car in clean and when I picked it up was dirty on the outside. Water drop stains all over. More

Tom Pittman is a competent, gracious service representative. I have received resolutions to the car issues that I had in a timely and professional manner. Tom Pittman follows the service process and keeps me in I have received resolutions to the car issues that I had in a timely and professional manner. Tom Pittman follows the service process and keeps me informed of the progress. More

Great Car taken early which was helpful. Problem was diagnosed quickly and part was ordered. Visit to complete service will be on 4/30. Great work!! Car taken early which was helpful. Problem was diagnosed quickly and part was ordered. Visit to complete service will be on 4/30. Great work!! More