Hamilton Volkswagen - Service Center

Great customer service My experience at this center have always been very pleasant. The staff is friendly and supportive. My appointment was on time. I cannot say anything a My experience at this center have always been very pleasant. The staff is friendly and supportive. My appointment was on time. I cannot say anything about technical proficiency because I am not able to evaluate. More

Excellent service Everyone was very helpful and kind. My service was extremely prompt. Making an appointment was also very easy and the time slot I needed was available Everyone was very helpful and kind. My service was extremely prompt. Making an appointment was also very easy and the time slot I needed was available! More

OIL CHANGE Took vehicle for scheduled oil change; dealer recommended wiper blades and tire rotation. I greatly appreciated the advice. The dealer also washed m Took vehicle for scheduled oil change; dealer recommended wiper blades and tire rotation. I greatly appreciated the advice. The dealer also washed my car - a pleasant surprise. Waiting area had coffee and Danish, TV, internet and comfortable seating. I waited for my car which took about an hour. Not too bad as I was able to get to work by 9:00AM. More

Wipers Needed new windshield wipers. Mr Tom Pitman took care of it. Tom was very courteous and professional. He’s always great to work with.every time I go Needed new windshield wipers. Mr Tom Pitman took care of it. Tom was very courteous and professional. He’s always great to work with.every time I go.there. More

Excellent service. Service was great. Employee was very friendly and helpful. The service was completed in a timely manner. Waiting area was clean and comfortable. Th Service was great. Employee was very friendly and helpful. The service was completed in a timely manner. Waiting area was clean and comfortable. Thank you. More

Flat tire, got to get to work Team had me in quickly, set time expectations clearly, and had me off to work ASAP in a clean car. Solid work all thank you Team had me in quickly, set time expectations clearly, and had me off to work ASAP in a clean car. Solid work all thank you More

Fantastic Service is always on point. Staff always goes above and beyond. Never any pressure. Fair and balanced service.I would definitely recommend the service Service is always on point. Staff always goes above and beyond. Never any pressure. Fair and balanced service.I would definitely recommend the service center. More

Friendly and knowledgeable Friendly and knowledgeable. Everyone was fair and did the best they could. I strongly believe there should be a policy change with coverage on somethi Friendly and knowledgeable. Everyone was fair and did the best they could. I strongly believe there should be a policy change with coverage on something that goes wrong with the car within the first 30 days. I had a flat in the first month and had to pay full price for a new tire. Not fair More

Thanks! Over the phone and in person, Ginny always makes me feel welcome and valued as a customer. She is pleasant and efficient. I was just there for routine Over the phone and in person, Ginny always makes me feel welcome and valued as a customer. She is pleasant and efficient. I was just there for routine service but appreciated that they also rinsed off all the salt from the snowy roads. More

Sunroof service Excellent Service! Brought car in for a leak in sunroof. I was offered a loaner quickly and minimal impact to my schedule. Car was kept overnight and Excellent Service! Brought car in for a leak in sunroof. I was offered a loaner quickly and minimal impact to my schedule. Car was kept overnight and they thoroughly inspected area for issues. Minor visit but always a pleasure to deal with Tom and everyone in the VW service department. More