Hamilton Volkswagen - Service Center

In and Out! The VW Service Center is one of the best. For just an oil change, they conduct an analysis of my vehicle to make me aware of issues to be considered The VW Service Center is one of the best. For just an oil change, they conduct an analysis of my vehicle to make me aware of issues to be considered for repair. Will definitely use them for those indicated repairs!! More

A long Time Customer I have been a customer at Hamilton VW for around 18 years. During that time I have been extremely happy with the courtesy shown by everyone I've dealt I have been a customer at Hamilton VW for around 18 years. During that time I have been extremely happy with the courtesy shown by everyone I've dealt with. Auto repair can sometimes be quite trying when unexpected repairs arise, but I always feel that I am getting an honest appraisal of the work needed. More

Support Thank you Service Manager Mike Kayes for your help to put new seals on the injectors of my 2010 GTI. My car, which has reliably supported me for 110 Thank you Service Manager Mike Kayes for your help to put new seals on the injectors of my 2010 GTI. My car, which has reliably supported me for 110,000 miles of only dealer scheduled maintenance service finally started stumbling at cold start and throwing engine codes for intake fault. I am a DYI kind of guy for big service jobs but glad to pay for scheduled maintenance to have a third party keep an eye on this daily driver GTI. I bought the newest “BH” suffix intake manifold and VW/Bosch injector seal kits and removed the manifold and spent 5 hours cleaning the intake ports with the CRC GDI cleaner, straight and 90degree picks, and a ship vac. I called every Bosch service center around Trenton and none would help but I brought my injectors and seal kits and asked Mike for help and he got it done that afternoon. ! I was able to put the new injectors in and the new manifold on that night. What a difference! Runs like new and on my drive home from work the check engine light turned itself off! I will be bringing my car in for the 110,000 service soon but thank you Mike for helping me do this job right! More

0429-serv Followup - part had to be ordered. Was taken promptly and repair was quickly done. Done right the first time. Even got a bagel out of the deal. Followup - part had to be ordered. Was taken promptly and repair was quickly done. Done right the first time. Even got a bagel out of the deal. More

Good service The service was good. The only disappointment was I brought the car in clean and when I picked it up was dirty on the outside. Water drop stains all o The service was good. The only disappointment was I brought the car in clean and when I picked it up was dirty on the outside. Water drop stains all over. More

Tom Pittman is a competent, gracious service representative. I have received resolutions to the car issues that I had in a timely and professional manner. Tom Pittman follows the service process and keeps me in I have received resolutions to the car issues that I had in a timely and professional manner. Tom Pittman follows the service process and keeps me informed of the progress. More

Great Car taken early which was helpful. Problem was diagnosed quickly and part was ordered. Visit to complete service will be on 4/30. Great work!! Car taken early which was helpful. Problem was diagnosed quickly and part was ordered. Visit to complete service will be on 4/30. Great work!! More

Very pleased I had a friendly and pleasant experience. This staff was very helpful, I believe the recommendation I received was honest and in my interest. Will def I had a friendly and pleasant experience. This staff was very helpful, I believe the recommendation I received was honest and in my interest. Will definitely be back More

Old fashioned dealership experience! I drive 35 miles to bring our cars for service at Hamilton VW. That should say it all! Nice people, fair pricing . I trust Mike and his staff. I drive 35 miles to bring our cars for service at Hamilton VW. That should say it all! Nice people, fair pricing . I trust Mike and his staff. More

Mike (VW service manager is fantastic. Very knowledgeable excellent treatment and service. Mike Kayes is an asset. My only complaint and valid one.VW hung Phaeton owners out to dry for service. VERY few deal excellent treatment and service. Mike Kayes is an asset. My only complaint and valid one.VW hung Phaeton owners out to dry for service. VERY few dealers have service people that can work on the car. I would like VW to respond about this complaint More