Hamilton Volkswagen - Service Center

Very efficient and thorough They explained everything and were very friendly They were extremely pleasant were very friendly They were extremely pleasant More

Always a pleasure. . everyone is so kind and courteous. Great service! Love Hamilton Volkswagen...best dealership and service department around . everyone is so kind and courteous. Great service! Love Hamilton Volkswagen...best dealership and service department around More

Excellent service! I would highly recommend Hamilton Volkswagen. I plan to purchase my next vehicle from there. I would highly recommend Hamilton Volkswagen. I plan to purchase my next vehicle from there. More

Very helpful and knowledgeable Made the service experience very easy and was very friendly. Thanks! experience very easy and was very friendly. Thanks! More

All right It's ok, couldn't find the problem, but very sincere. Offered some other maintenance instead sincere. Offered some other maintenance instead More

Dealership is quick and efficient. Car was delivered all washed. Thank you Hamilton VW Friendly Car was delivered all washed. Thank you Hamilton VW Friendly More

Did not perform the recalls that the car was in for. This has been ongoing for nine months This has been ongoing for nine months More

Great experience. Great communications. Timely recall repair. Easy to schedule an appointment via Volkswagen app Great communications. Timely recall repair. Easy to schedule an appointment via Volkswagen app More

my appointment was 9am. i was told they would have it done by 1. i called at 145 to see the status and was told it had just gone in the shop because they were behind. nobody i was told they would have it done by 1. i called at 145 to see the status and was told it had just gone in the shop because they were behind. nobody could call to let me know? at 215 scott called to tell me the suggestions they had for me to get done. i declined and he said my car should be ready soon. about 30 mins later still no call my car was done so i showed up. there was nobody else waiting in the waiting room. 15 mins later my car was done. for a 9am appt being done at 3 is ridiuclous. i understand things happen and im a patient person but a call would have been nice. but i did get $5 off my oil change...and after tax i still cost me more. what a joke of a coupon. needless to say unless i have an emergency i probably wont be back. which is pretty sad after having bought all my cars here and over 20 years of business . More

I had to bring it back and waste an hour as oil over engine compartment and car smoking. Nice people in customer service, on a $560 job should have refunded oil change portion or comp next. Over $300 to engine compartment and car smoking. Nice people in customer service, on a $560 job should have refunded oil change portion or comp next. Over $300 to program a battery also seems very Expensive. More