Hamilton Volkswagen - Service Center

Diagnosis I had my car brought in for programming of a second ignition key and brake diagnostics and the work and cost was as I was quoted. I had my car brought in for programming of a second ignition key and brake diagnostics and the work and cost was as I was quoted. More

Love Tom in Service!!!! Always professional!! He listens and gets the job done. Clean and never waste any time. Always a pleasure going to Hamilton VW. He deserves a raise!!! Always professional!! He listens and gets the job done. Clean and never waste any time. Always a pleasure going to Hamilton VW. He deserves a raise!!! More

Tire check The crew at Hamilton Volkswagen is wonderful. I took my car in because I had struck something in the road and I was concerned about the tire. They wer The crew at Hamilton Volkswagen is wonderful. I took my car in because I had struck something in the road and I was concerned about the tire. They were willing to lift it up and have a look. They did it while I waited which I really appreciate it and it did not take long. My experiences with the service department atHamilton Volkswagen I have always been great. More

Continuing customer Always friendly service. Great hours for working owners and good availability for appointments. So far have not had an issue with my car or any unexpe Always friendly service. Great hours for working owners and good availability for appointments. So far have not had an issue with my car or any unexpected service expenses. More

Excellent Service I purchased my car from this dealer in December and just brought it for my first oil change! The service department and the dealer as a whole is excep I purchased my car from this dealer in December and just brought it for my first oil change! The service department and the dealer as a whole is exceptional. They are extremely friendly, honest and trustworthy! Love this dealer and I trust them with my car !! More

AC Repair The service dept installed an after market compressor instead of a VW compressor, which saved me almost $700. One of the best auto dealers I've ever d The service dept installed an after market compressor instead of a VW compressor, which saved me almost $700. One of the best auto dealers I've ever dealt with. More

review of Hamilton VW survey Ginny Polizzi was a very professional and pleasant service representative. Everything that needed to be done was dealt with quickly and effectively. Ginny Polizzi was a very professional and pleasant service representative. Everything that needed to be done was dealt with quickly and effectively. My wait was shorter than expected. More

Disappointed I've taken my Beetle to this dealer/service center ever (and regularly) since I bought it there in 2001, and I've never been dissatisfied. That chang I've taken my Beetle to this dealer/service center ever (and regularly) since I bought it there in 2001, and I've never been dissatisfied. That changed this year. A problem first identified this past January and since then worked on (and paid for!) at four separate service appointments (the third of which lasted 5 weeks) has still not been resolved. My confidence in the quality and expertise of the service center has taken quite a hit. More

Oil change/recall My only complaint is that they have the nerve to charge $135 for an oil change for my car that I leased from them. Especially when I have already been My only complaint is that they have the nerve to charge $135 for an oil change for my car that I leased from them. Especially when I have already been inconvenienced twice for recalls. I believe it was melissa that I dealt with at service. No complaints about her. She is always friendly and knowledgable. More

Wonderful! Hamilton Volkswagon has the BEST Service Department. Tom is always so friendly and professional, and the work is always completed in a timely manner. Hamilton Volkswagon has the BEST Service Department. Tom is always so friendly and professional, and the work is always completed in a timely manner. Excellent! More