Hamilton Volkswagen - Service Center

This dealership service installed a poor quality battery Early this week I went for an oil change and I was told that the battery which this dealership installed one year ago is close to approaching low char Early this week I went for an oil change and I was told that the battery which this dealership installed one year ago is close to approaching low charge that may require replacement soon. I am quite disappointed with this report because with my experience of owning cars, I never had a battery that needed replacement after 3 or more years, let alone a little more than a year. I just hope they give me a pro-rated refund in case my van would need a battery replacement on my next oil change visit. More

Great stress free Everything was great!!! They always do a great job at explaining exactly what is going on and Ginny makes it very stress free while waiting ! Everything was great!!! They always do a great job at explaining exactly what is going on and Ginny makes it very stress free while waiting ! More

Great service Hamilton VW’s service advisor “ginnie” was very friendly and helpful . A true charm to work with . She really knows her job. I would recommend her t Hamilton VW’s service advisor “ginnie” was very friendly and helpful . A true charm to work with . She really knows her job. I would recommend her to anyone getting there car serviced here. More

Oil change and headlight bulb replacement Came in for an oil change and front headlight bulb replacement. Oil change was completed. However due to bulb not being in stock, this must be accompl Came in for an oil change and front headlight bulb replacement. Oil change was completed. However due to bulb not being in stock, this must be accomplished on a second visit. More

Exceptional Service Hamilton VW Ginny and Tom at Hamilton VW always provide exceptional service for my 2017 VW Alltrack. I’m continually amazed by their kind disposition and professi Ginny and Tom at Hamilton VW always provide exceptional service for my 2017 VW Alltrack. I’m continually amazed by their kind disposition and professionalism. Thank you. Regards, Cornelius Reeves More

Warm, professional and reliable Ginny is my touchstone. Takes the time to communicate in a professional, friendly tone and remembers who we are. Your parts and service department ar Ginny is my touchstone. Takes the time to communicate in a professional, friendly tone and remembers who we are. Your parts and service department are on top of their game, as well, and so appreciated. More

Thorough service As always, thorough service and friendly customer interaction. There’s a comfortable and clean customer waiting area with complimentary coffee and bag As always, thorough service and friendly customer interaction. There’s a comfortable and clean customer waiting area with complimentary coffee and bagels and muffins. Good communication with customer. More

good work and easy scheduling I was able to schedule my service ahead of time by using the online site. I dropped off my car using the night drop off box with no difficulties and I was able to schedule my service ahead of time by using the online site. I dropped off my car using the night drop off box with no difficulties and I had good communication with the service department the next day. Everything went very smoothly. More

Virginia Polizzi was awesome Ginny Pollizzi was awesome - she quickly and efficiently solved the problem that I was having that could easily have wrecked my entire weekend - she w Ginny Pollizzi was awesome - she quickly and efficiently solved the problem that I was having that could easily have wrecked my entire weekend - she was great!!! If I could give more than 5 stars I would - thanks Ginny More

Courteous and professional I've always felt like I'm the only customer the service department has. It's that personal touch Tom and his team provides that makes the difference. I've always felt like I'm the only customer the service department has. It's that personal touch Tom and his team provides that makes the difference. I could go some place less expensive but the class act of service makes me keep coming back. More