Hamilton Volkswagen - Service Center

Ginny always listens to what the customer needs She has excellent customer service and explains everything to you in layman terms. excellent customer service and explains everything to you in layman terms. More

Scott's professionalism was highlighted while expressing my concerns. I was updated regularly throughout the diagnostic by Scott the service advisor. Hamilton VW has a great service advisor team and I will my concerns. I was updated regularly throughout the diagnostic by Scott the service advisor. Hamilton VW has a great service advisor team and I will definitely be back due to this experience. More

Excellent communication regarding my vehicle. Taken at appointment time, everything explained. Called me when the car was finished. Taken at appointment time, everything explained. Called me when the car was finished. More

Always amazing service I love Volkswagen cars and will always own one Three three three always own one Three three three More

This is my 3rd Volkswagen. The 1st one was fine . The 2nd one was a lemon. Now this 1 has its issues as well. Im sure you can look up my past history on these vehicles The 1st one was fine . The 2nd one was a lemon. Now this 1 has its issues as well. Im sure you can look up my past history on these vehicles More

I brought my car in not only to have my 30,000 mile service but my 2021 Atlas but it's been turning off randomly at stops. I was told they updated the software and hopefully that would do it. It Didn't service but my 2021 Atlas but it's been turning off randomly at stops. I was told they updated the software and hopefully that would do it. It Didn't because on Friday it shut off again. More

Faster than expected. Cost could be better. Tires on Amazon are a lot cheaper. Very good service as usual. Again, pricing could be improved. Cost could be better. Tires on Amazon are a lot cheaper. Very good service as usual. Again, pricing could be improved. More

Lack updates on repair - there’s one service advisor so you can’t blame the advisor solely, car smelled like gas esp during first 4 days you can’t blame the advisor solely, car smelled like gas esp during first 4 days More

My experience with this dealership has been very positive. The Service Team has been great, I have one multiple occasions listen and observed their interactions with other customers and have found t positive. The Service Team has been great, I have one multiple occasions listen and observed their interactions with other customers and have found them to be very professional. More

So far, all my service experiences have been exceptional, from the scheduling, to the constant communication of the vehicle status, to the prompt service. from the scheduling, to the constant communication of the vehicle status, to the prompt service. More