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Hamilton Volkswagen
Hamilton Square, NJ
2,614 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,614 reviews
May 24, 2022
Service manager was extremely accommodating and helpful. The only comment I have concerns the price of an oil change. I found the charge for tgge oil change a little on the high side. Nonetheless, your de The only comment I have concerns the price of an oil change. I found the charge for tgge oil change a little on the high side. Nonetheless, your device is top notch. More
by rotherdar
Verified CustomerEmployees Worked With
Sorru, but i dont recall the name of the service mgr.
May 24, 2022
The check sheet for 20,000 mile service seems very thorough, and of course appreciate that it was under warranty. Am also thankful for the help with sudden Bluetooth synch issue…about to head out on thorough, and of course appreciate that it was under warranty. Am also thankful for the help with sudden Bluetooth synch issue…about to head out on a long trip and am glad for peace of mind with my car. Thank you More
by MJBMCCANN
Employees Worked With
May 23, 2022
My recent experience was not favorable, unfortunately. I had trouble booking my appointment initially because availability was very booked. I couldn’t book an appointment that enabled me to have a loaner I had trouble booking my appointment initially because availability was very booked. I couldn’t book an appointment that enabled me to have a loaner car because that availability was even worse almost 6 weeks out. My car took longer than anticipated to finish up and they ended up having my car overnight which was really OK with me. After I picked up my car the next day on the way home my car started to overheat and was an indication that the service was not completely done. This could have resulted in my engine seizing and was extremely dangerous for me to drive home with the car in that condition. More
by amy.gojaniuk
Employees Worked With
May 19, 2022
Fantastic service from the workers at this facility. Everyone was very helpful with out service Everyone was very helpful with out service More
by cwolf162
May 19, 2022
I took my car in for a software update. The dealership called about an hour later to let me know that it was completed. All is good. The dealership called about an hour later to let me know that it was completed. All is good. More
by jimv2
Employees Worked With
Not sure - just dropped car off
May 18, 2022
We have purchased 4 cars from Hamilton VW! They are not pushy, very approachable sales staff. They are not pushy, very approachable sales staff. More
by Katiebotteri
Employees Worked With
May 18, 2022
This dealership is local to me, convenient, and offers exceptional service. They have consistently been reliable for me over the last few years that I’ve lived in the area. exceptional service. They have consistently been reliable for me over the last few years that I’ve lived in the area. More
by delia.louis
May 18, 2022
It is Easy to make appointment. Waiting time is reasonable and the staff explained the type of issues clearly to me Waiting time is reasonable and the staff explained the type of issues clearly to me More
by lisa_wlf
Employees Worked With
May 16, 2022
The car service department is excellent. They’re very helpful, they communicate clearly and are quick with their diagnostics and fix. They’re very helpful, they communicate clearly and are quick with their diagnostics and fix. More
by phatfonx
