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Hamilton Volkswagen
Hamilton Square, NJ
2,610 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,610 reviews
Verified Customer
June 24, 2022
The dealership was knowledgeable, helpful, and able to answer questions in a quick manner. I appreciated the fast responses via phone and in person. answer questions in a quick manner. I appreciated the fast responses via phone and in person. More
by patrick.santiago
June 23, 2022
Excellent service - after trying to book into the Princeton dealership and getting no response this was very welcome - thank you! Princeton dealership and getting no response this was very welcome - thank you! More
by gosborne069
Employees Worked With
June 20, 2022
From the day we bought our car we have always had great service , super nice Salesman to the service dept. all so very friendly. service , super nice Salesman to the service dept. all so very friendly. More
by schleher
June 16, 2022
I had a flat tire and was next door at Mavis tire. There were locks on my wheels and they could not get the tire off to help me. I called VW for assistance (they are right next door and I was hoping t There were locks on my wheels and they could not get the tire off to help me. I called VW for assistance (they are right next door and I was hoping they could unlock the wheel for me) but they would not help. I am an established customer at this dealer and was surprised they couldn’t take 5 minutes to help me. I had to get Mavis to help me move the car 50 yards over to the dealer. It was a hassle. More
by bethhart216
Employees Worked With
June 15, 2022
Clear communication. Responsive. Helpful. Service oriented. Knowledgeable about products. Accommodating both service and sales. Convenient location Responsive. Helpful. Service oriented. Knowledgeable about products. Accommodating both service and sales. Convenient location More
by Patrick Santiago
June 14, 2022
2nd vehicle in 4 months maybe more to come great slower paced environment , 24 year vet in the car business and hamilton is my VW go to paced environment , 24 year vet in the car business and hamilton is my VW go to More
by Michael
Employees Worked With
Other Employees :
Finance rachel and carly names maybe wrong easy to deal
June 10, 2022
The General Manager is great, thanks for your help. Worked with me to address an airbag light and oil change. I appreciate it. Worked with me to address an airbag light and oil change. I appreciate it. More
by Kat Styles
June 10, 2022
Horrible DISRESPECTFUL THIEVES! !! Charged me 135 dollars for diagnostics while I am STILL. under warranty !!!! PLEASE CALL ME !!! (609) 540-2806. Please you should know how this de !! Charged me 135 dollars for diagnostics while I am STILL. under warranty !!!! PLEASE CALL ME !!! (609) 540-2806. Please you should know how this dealership and I have paperwork for them to prove discrepancies from 1 service appt.till yesterday’s in VW paperwork More
by Tweeked71
Employees Worked With
All horrible
June 09, 2022
Hamilton Volkswagen Service provided outstanding customer service. Joe was courteous, pleasant and kept me informed on the status of my car. Thank you. service. Joe was courteous, pleasant and kept me informed on the status of my car. Thank you. More
by drhett2
Employees Worked With
Joe
