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Hamilton Volkswagen

Hamilton Square, NJ

4.6
2,610 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
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2200 Route 33

Hamilton Square, NJ

08690

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Showing 2,610 reviews

September 20, 2022

Very clean and very nice customer service 👌 will anesthesia recommend and come back myself. Yes More

by Godchild918
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
September 15, 2022

I could not get an appoint for several weeks for an oil change. I was told I also had a recall they would take care of that day. The day of my appointment, I waited two hours for my car to be done and the More

by mmowen221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris?
September 15, 2022

Hamilton Volkswagen is always so kind and thorough every time I go in. They seem so trustworthy and communicate openly. More

by jessicawngt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

Prompt and courteous service was great I was greeted with a friendly smile..Ginny was awesome. More

by pvictoryis1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

This dealership is located in Hamilton, NJ, and they're the closest dealership to my home address. I've had to immediately return my car on 3 or 4 occassions for followup work that seems like it should've More

by bkieser78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

The salesmen were polite and professional. We were happy with the purchase of the car but disappointed when they would not fix the heated seats which we did not think to test when we brought t More

by Darryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Valnoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sohail Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Was in and out in less than 30 minutes. Everyone was kind and professional. Smooth experience overall More

by justinsadovy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Valnoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sohail Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Always professional and excellent service provided by Hamilton VW. Had the car in for a number of issues and car came back better than ever! More

by VdubLove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

I have been going there for 8 years. The people are very friendly and the work is great. More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

I was happy with everything except when they wouldn’t fix my rear view mirror. I thought it should be done. It is a safety issue and should be fixed. We spent over 2,000 and I was really disappointed. More

by Margedbom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Hamilton Volkswagen responded

Good Morning Margebom, I appreciate you taking the time to do a review of your recent service. I looked into your concern of the rearview mirror. The notes on the repair order indicate the fastener that mounts the mirror to the glass has come off. Unfortunately, VW does not make a repair kit for that. The only thing we could do is to replace the windshield with the fastener already attached. I was told that we suggested an outside glass company as they handle repairs of that nature and it would be the more reasonable repair. If you need help finding a vendor please let me know. Thanks, Mike Kayes Service Manager, HWV Inc. 609-249-8039

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