Hamilton Volkswagen

The service was really great and my car salesman was very nice and helpful and showed me the perfect car that I was looking for. nice and helpful and showed me the perfect car that I was looking for. More

They were great to my wife and I. Definitely fixed the issue with my Tiguan! Definitely fixed the issue with my Tiguan! More

As a new Volkswagen car owner and my first service experience at the Hamilton dealership location, it has been by far the WORST experience I dropped off my car at night before thinking that my appoi experience at the Hamilton dealership location, it has been by far the WORST experience I dropped off my car at night before thinking that my appointment that I had made one month prior for my car to be worked on for a factory recall and my 1st oil change would be taken care of, to my dismay, nothing was done. I called at 4:30 that day to inquire about my car since (No ONE called me) to let me know the status of my vehicle. I was told in quote we didn’t get to it I was reluctant given a loner car, The following day I returned the loaner car filled with gas and in the same exact clean condition that I had picked it up in no one even acknowledged any thing I was given the keys to my car and on my way I went. I later receive some sort of text stating that I was being charged Under $18 for gas not sure why since the car was returned with a full tank. I called the office left a detailed message and for someone to return the call, to date, no one has returned my call. IS THIS HoW YOU DO BUSINESS? I would never recommend this dealership nor the service department to anyone, I currently have 4 Hondas in my driveway that my family drives we were testing to see converting from a Honda family to a Volkswagen family. Not a way to win business. I’m sure I’m not going to even get a call back or an acknowledgment in reference to this however I do hope anyone reading it learns from many many mistakes made. Customer service experience is always number one or at least it should be More

Kudos to our sales person Sohail Morris! Honest, polite and very patient and answered all our questions without any sales pressure! Honest, polite and very patient and answered all our questions without any sales pressure! More

Our sales person was helpful in explaining all the new features on our new purchase. Wonderful car buying experience again with Hamilton VW. 2nd new purchase with Mr. Morris. features on our new purchase. Wonderful car buying experience again with Hamilton VW. 2nd new purchase with Mr. Morris. More

I had an awesome experience with Hamilton VW! Pete went above and beyond to get me into the perfect vehicle that met all of my needs. Thank you so much Pete and team!! Pete went above and beyond to get me into the perfect vehicle that met all of my needs. Thank you so much Pete and team!! More

Service was done in a timely and thorough manner. I am happy with the work done here. I am happy with the work done here. More

Efficient, friendly and clean comfortable space to wait. Good experience would return in a pinch again Good experience would return in a pinch again More

Helpful customer service always fast and easy ! Very kind staff , warm and welcoming! Love the location Very kind staff , warm and welcoming! Love the location More

Great service. No pushy salesmen. Was a very pleasurable car buying experience highly recommend dealership No pushy salesmen. Was a very pleasurable car buying experience highly recommend dealership More