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Hamilton Volkswagen
Hamilton Square, NJ
2,605 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,605 reviews
August 26, 2024
The salesman who assist me was great & informative. The employees were friendly and good customer service. The employees were friendly and good customer service. More
by emilyc64
Verified CustomerEmployees Worked With
August 26, 2024
I’m a repeat customer even though it’s an hour drive. They are knowledgeable, honest, and sell cars at a fair price. I wouldn’t buy a Volkswagen from anyone else. They are knowledgeable, honest, and sell cars at a fair price. I wouldn’t buy a Volkswagen from anyone else. More
by Bripan
August 26, 2024
Good work,ready when promised, satisfied with the service. Was able to get a good price with a coupon provided in the mail. service. Was able to get a good price with a coupon provided in the mail. More
by jdusich
August 25, 2024
Tiptop service and attentiveness. When problems arose, they addressed them courteously and quickly. Smooth and businesslike. When problems arose, they addressed them courteously and quickly. Smooth and businesslike. More
by jtimpane652
August 24, 2024
When I purchased the vehicle I was told one things and then when it came down to service it was something else. then when it came down to service it was something else. More
by vs7326198745
Employees Worked With
August 24, 2024
The dealership identified the problem and resolved the issue. The service was excellent. Thank you issue. The service was excellent. Thank you More
by mkumbham
August 24, 2024
Horrible experience. We will never buy a VW again and while we have this one, we will not go to Hamilton VW. We will never buy a VW again and while we have this one, we will not go to Hamilton VW. More
by BROWNBOB
Employees Worked With
August 21, 2024
I enjoy coming to the dealership & having my vehicle serviced at this location. However, I was a little disappointed at the detailing I received this time. serviced at this location. However, I was a little disappointed at the detailing I received this time. More
by samantha quizhpi
Employees Worked With
August 21, 2024
It's not service that's an issue it's the fact that I bought a brand new Atlas Cross Sport that vibrates and does not have a smooth ride and no one has an answer. I asked a couple days after purchasing i bought a brand new Atlas Cross Sport that vibrates and does not have a smooth ride and no one has an answer. I asked a couple days after purchasing if I could upgrade to the other vehicle I looked at and was told no. Now I'm stuck with a vehicle that shakes when I drive. I will be calling corporate and I'm glad I have on record that my brand new car had been in the shop twice within the first month. Had a loaner for 5 days and it still drives the same if not worse. More
by michelle.massotto
August 20, 2024
I had a key emergency and had to do a special tow. Could not make appt. They gave an estimate, I asked how Long. Couple if hours. I asked a couple oftimws about status, and the people were extre Could not make appt. They gave an estimate, I asked how Long. Couple if hours. I asked a couple oftimws about status, and the people were extremely rude, did not know, I did not have appt, etc. I said I just needed a time estimate, was not asking them to rush. Tgey basically blew me away, like they were doing me a favor. I came back after 3 hours, bill for $400. I asked what tgey did. Again. Rude answer, I don't know, etc. Turns out tgey had to remove my back seat to get to trunk where key was. $400 fir this is pure highway robbery. I was going to purchase a new car tgere. Not anymore! More
by srangwala
