Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hamilton Volkswagen
Hamilton Square, NJ
2,608 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,608 reviews
July 17, 2023
My experience as always was very positive. Very good service! Attentive staff and respectful of my time. Very good service! Attentive staff and respectful of my time. More
by yordancarlos
Verified Customer
July 13, 2023
Service was great ! Came out cleaner than it went in ! Communication Could have been better but otherwise I’m fully satisfied and recommend! Came out cleaner than it went in ! Communication Could have been better but otherwise I’m fully satisfied and recommend! More
by Ghost1902
Employees Worked With
Scott Baird
July 09, 2023
The friendly staff provided fast courteous service. Good recommendations regarding maintenance issues, but without the "hard sell". Good recommendations regarding maintenance issues, but without the "hard sell". More
by jerseyharts
Employees Worked With
July 04, 2023
Very Very friendly Delearship that’s covers Sales and after Sales (Service).Brought 2nd car ID4 for my daughter from them after we Brought Atlas that tells how good this dealership is. Keep up the good w after Sales (Service).Brought 2nd car ID4 for my daughter from them after we Brought Atlas that tells how good this dealership is. Keep up the good work. More
by manjitob
July 04, 2023
Brought the car into service for a fix on the ignition. Was told part would take 1-2 weeks to come in. Ended up being 3 weeks. They will give you their phone number and tell you they will most likely answe Was told part would take 1-2 weeks to come in. Ended up being 3 weeks. They will give you their phone number and tell you they will most likely answer the phone, then never answer when you call to ask about your car. Asked for a loner car since it took longer than expected and was told curtesy cars are for special customers who “brought cars in for service but the dealership messed up”, so would’ve thought I’d be in that category considering they messed up the estimated time of the service. Once I finally got the car back the steering wheel was put back on crooked and they tried to say I need to bring it back in and pay for a whole new job to get it fixed, as they tried to tell me it was like that before it came in for service. Worst experience I’ve ever had at a dealership and was quite surprised. More
by ltndll
July 04, 2023
I really don't know what to say except that I enjoy taking my car to Hamilton imports for service. It's a little pricy but the free coffee/snacks, nice environment and helpful/knowledgeable staff are a taking my car to Hamilton imports for service. It's a little pricy but the free coffee/snacks, nice environment and helpful/knowledgeable staff are a plus. More
by barbarajakubicki
Employees Worked With
July 03, 2023
Excellent service. Smooth experience from start to finish. No haggling whatsoever. Pete was just superb. Smooth experience from start to finish. No haggling whatsoever. Pete was just superb. More
by cmpatil
Employees Worked With
July 01, 2023
Stupendous, mellifluous,efficient, and accurate. Always the place to be, when your VW needs to be touched,oooogggaaahhhh, whether it's oil change, or other vehicle fluids that need to be changed, r Always the place to be, when your VW needs to be touched,oooogggaaahhhh, whether it's oil change, or other vehicle fluids that need to be changed, replaced, drained and flushed refilled. In June and our Black Tiguan received it's free oil change which is each year in June appropriately with the added charged haldex and brake fluid changes....that are needed every few years. Cus all things ain't free, still need some things to change for a fee. More
by ceng0
Employees Worked With
Other Employees :
Bob, Bob, Bob, Barbara Anne,and his other cousin BOB. Steves ok too.
July 01, 2023
Professional ans very helpful. The sales consultant is always on top answering all my questions. The sales consultant is always on top answering all my questions. More
by liz.marie731
Employees Worked With
