Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hamilton Volkswagen
Hamilton Square, NJ
2,607 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,607 reviews
Verified Customer
March 04, 2024
Rick is an excellent salesman. Easy to work with. A smooth buying experience. No hassle buying experience. Easy to work with. A smooth buying experience. No hassle buying experience. More
by mariovzap
March 01, 2024
He was patient wonderful, resourceful, and very helpful with my situation. He basically took care of everything for me down to the insurance. with my situation. He basically took care of everything for me down to the insurance. More
by Khadijahgordon10
Employees Worked With
February 28, 2024
my appointment was 9am. i was told they would have it done by 1. i called at 145 to see the status and was told it had just gone in the shop because they were behind. nobody i was told they would have it done by 1. i called at 145 to see the status and was told it had just gone in the shop because they were behind. nobody could call to let me know? at 215 scott called to tell me the suggestions they had for me to get done. i declined and he said my car should be ready soon. about 30 mins later still no call my car was done so i showed up. there was nobody else waiting in the waiting room. 15 mins later my car was done. for a 9am appt being done at 3 is ridiuclous. i understand things happen and im a patient person but a call would have been nice. but i did get $5 off my oil change...and after tax i still cost me more. what a joke of a coupon. needless to say unless i have an emergency i probably wont be back. which is pretty sad after having bought all my cars here and over 20 years of business . More
by curlieq1002
Employees Worked With
Scott Baird, Scott Baird
February 23, 2024
Everything was fast! He was pleasant and answered all my questions! I would recommend this dealership to anyone! He was pleasant and answered all my questions! I would recommend this dealership to anyone! More
by Brilldayna
Employees Worked With
February 22, 2024
I had to bring it back and waste an hour as oil over engine compartment and car smoking. Nice people in customer service, on a $560 job should have refunded oil change portion or comp next. Over $300 to engine compartment and car smoking. Nice people in customer service, on a $560 job should have refunded oil change portion or comp next. Over $300 to program a battery also seems very Expensive. More
by Jdwilf
Employees Worked With
Customer service
February 18, 2024
Great service on the car. Fantastic customer service from Ginny & the team. Ginny P is the best. Glad we have her as our rep at VW dealership. Fantastic customer service from Ginny & the team. Ginny P is the best. Glad we have her as our rep at VW dealership. More
by teambcranch
Employees Worked With
Ginny Polizzi
