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Hamilton Volkswagen
Hamilton Square, NJ
2,605 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,605 reviews
April 17, 2024
Follow us for my appointment was good. My car needed additional work and I received a call follow up call letting me know when parts would be available and how much it would cost before wo My car needed additional work and I received a call follow up call letting me know when parts would be available and how much it would cost before work was started. There were no surprise charges when I picked up my car. More
by ALECKNA
Verified Customer
April 16, 2024
Excellent service. Love the car. Didn’t fill my tank when I bought the car but made I paid to fill the loaner. Just saying. Love the car. Didn’t fill my tank when I bought the car but made I paid to fill the loaner. Just saying. More
by Phil
April 13, 2024
I love Hamilton VW. I purchased my Jetta from this dealership and the service has been unmatched by any other VW dealer. My car had been 100% dealer serviced with 324K m I purchased my Jetta from this dealership and the service has been unmatched by any other VW dealer. My car had been 100% dealer serviced with 324K miles and it runs almost as smoothly as the day I bought it. I can’t complain about any needed servicing at this mileage because clearly it is time. Your professionals are honest and they treat me wonderful. I’m always greeted by name. Ginny deserves special recognition for her customer service. I believe she is an unrecognized gem, and probably under appreciated. She should be training others and be in a management role after all of these years of service. Scott was also very attentive and prioritized all of my issues per my request. Finally, the loaner car has saved me considering the fact that the issue arose when I was expecting out of town family and needed the transportation. Hamilton VW is a model that should be replicated through out your system. More
by Vince Matthews
Employees Worked With
Other Employees :
I’m not sure I’m familiar with Michael, Scott Baird
April 11, 2024
Fast and friendly service Pete went over and beyond with his service. He was extraordinary. I would recommend Volkswagen Hamilton to everyone. his service. He was extraordinary. I would recommend Volkswagen Hamilton to everyone. More
by C.kocaj18
April 11, 2024
Pete went over and beyond with his service. He is extraordinary! I would recommend Volkswagen in Hamilton to anyone! He is extraordinary! I would recommend Volkswagen in Hamilton to anyone! More
by C.kocaj18
Employees Worked With
April 10, 2024
Great customer service and patience from all involved with the process. Thank you all thanks with the process. Thank you all thanks More
by JAYDZ415
Employees Worked With
April 10, 2024
Ron and Eliza were great-did not meet the other person on the survey - all around positive experience but I know you screwed me on the trade in using car max which was 3k less than KBB the survey - all around positive experience but I know you screwed me on the trade in using car max which was 3k less than KBB More
by Kahacb2963
Employees Worked With
April 06, 2024
They were great They helped fix my issue without an appointment My mechanic was extremely helpful and fixed the issue in a timely manner appointment My mechanic was extremely helpful and fixed the issue in a timely manner More
by Party of 5 :)
Employees Worked With
Gigi and I don't know the mechanics name but if you look up my account, he should be recognized because he was wonderful
April 06, 2024
They were great They helped fix my issue without an appointment My mechanic was extremely helpful and fixed the issue in a timely manner appointment My mechanic was extremely helpful and fixed the issue in a timely manner More
by Party of 5 :)
Employees Worked With
Gigi and I don't know the mechanics name but if you look up my account, he should be recognized because he was wonderful
April 04, 2024
Such a great experience. Everyone at Hamilton was friendly and knowledgeable. They had me in and out with exactly what I was looking for. Everyone at Hamilton was friendly and knowledgeable. They had me in and out with exactly what I was looking for. More
by Rachael W
Employees Worked With
