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Hamilton Volkswagen
Hamilton Square, NJ
2,605 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,605 reviews
May 07, 2024
Terrible communication seems like a toxic work place seems like the technicians are guessing about what is wrong with the cars and how to fix them. Dealing with the female service writer is an awful exp seems like the technicians are guessing about what is wrong with the cars and how to fix them. Dealing with the female service writer is an awful experience. I bought my vehicle there but I don't think I'm going to return again for service unless something changes there. I almost felt like I was an inconvenience because I was having an issue with my vehicle. I had to bring my vehicle in for the same problem 3 times. One time I showed for my appointment and there was no one there that could fix my vehicle so I had to make another appointment and come back again. All I needed done was get a key programmed to my vehicle. I made my appointment for 8am and when I came in to get my key done it took 2 hours. More
by nmanela
Verified Customer
May 06, 2024
Every step was made easy and comfortable by Ron. He wasn’t pushy but got his points across. He was very informative offering different options and finding what worked for me. Made my first car buyi He wasn’t pushy but got his points across. He was very informative offering different options and finding what worked for me. Made my first car buying experience a pleasant one. More
by garmaz97
May 05, 2024
Very efficient with all the work that was performed on my vehicle. All repairs were explained and done on time. vehicle. All repairs were explained and done on time. More
by Lenny Sblendorio
April 30, 2024
Morris was great and very helpful! He made the car buying process very easy and was never pushy. He was very knowledgeable. He made the car buying process very easy and was never pushy. He was very knowledgeable. More
by Amanda
Employees Worked With
April 29, 2024
So far the service they have given me has been friendly and professional very friendly and professional very friendly More
by flaco27
April 26, 2024
Rick and Kevin were FANTASTIC. My experience with them was top of the line and they made it incredibly easy to find my next car!! My experience with them was top of the line and they made it incredibly easy to find my next car!! More
by Alecmast11
April 19, 2024
Morris is great! Made the process seamless. This is my 3rd car I am leasing with him and VW. Love my car. Thank you! Made the process seamless. This is my 3rd car I am leasing with him and VW. Love my car. Thank you! More
by ttakter
Employees Worked With
April 19, 2024
Very efficient. My A.C. had been running warm, after they dyed the system they held my car as long as they could to check for any leaks while still getting my car ba My A.C. had been running warm, after they dyed the system they held my car as long as they could to check for any leaks while still getting my car back before the end of the night. Thank you for being thorough, my A.C. Is running cool again. More
by Hannah dubbeld
Employees Worked With
April 18, 2024
Service was faster than I thought, The clerk was so kind and feel appreciated. Nice work and feel appreciated. Nice work More
by arturo.rel21
Employees Worked With
