Hamilton Mazda - Service Center

The dealership as a whole is absolutely wonderful. The first impression came from my salesperson and I cannot be happier on who I had to work with. My current Mazda is the first time I owned a Mazd The first impression came from my salesperson and I cannot be happier on who I had to work with. My current Mazda is the first time I owned a Mazda. My decision to change from Volkswagen to Mazda has been nothing but a happy decision. I will continue to purchase Mazda for my future. More

They always treat me well, explain all that needs to be done and are friendly and professional. done and are friendly and professional. More

I brought my car in on a Tuesday and was told the brakes needed to be replaced. None of the repairs were covered under warranty and I was at 35,000 miles. On Wed my service provider called and said he was needed to be replaced. None of the repairs were covered under warranty and I was at 35,000 miles. On Wed my service provider called and said he was giving me a loaner since the parts needed to be ordered. On Friday I called for an update since I was never given a timeframe. My service provider never called me back nor did he answer any of my texts. It wasn't until the following Wed that I was told it would be another 2-3 weeks for the parts to come in. I should have been told this on day one not over a week later. I will not bring my car back to Hamilton Mazda for service. More

The did an oil change on my Mazda 3. They did a good job. The wait time after arrival was minimal. The staff is very friendly and helpful. They did a good job. The wait time after arrival was minimal. The staff is very friendly and helpful. More

I spent over $2000 and nobody washed my car which I thought was a change thought was a change More

The Hamilton Mazda dealership boasts a commendable team of service providers. They consistently demonstrate professionalism, are accommodating to customers' needs, and maintain a friendly demeanor. of service providers. They consistently demonstrate professionalism, are accommodating to customers' needs, and maintain a friendly demeanor. More

This is my second Mazda with Hamilton Mazda. A prospect on the lot stopped me and said that he wanted the opinion of the owner of a CX5. I told him that after 20 years of only driving BMWs, that A prospect on the lot stopped me and said that he wanted the opinion of the owner of a CX5. I told him that after 20 years of only driving BMWs, that I would never go back after owning Mazdas. I explained how they handled, the quality and that the service was excellent! Plus he wouldn’t spend a fortune on maintenance! More

Friendly service department and they were able to get me into a loaner car right away while my car was getting repaired. into a loaner car right away while my car was getting repaired. More

The front desk is friendly and patient to answer my questions. The service is quick and smooth. Overall, I had a great experience! questions. The service is quick and smooth. Overall, I had a great experience! More

I had a recent negative experience with Hamilton Mazda, and I accordingly I wrote a review setting forth my disappointment with this dealership. While the experience itself was chaotic and not pleasant, I and I accordingly I wrote a review setting forth my disappointment with this dealership. While the experience itself was chaotic and not pleasant, I do want to thank Ryan from the Hamilton Mazda Service Center for reaching out and apologizing, on behalf of the dealership. More