1,543 Reviews of Hamilton Mazda - Service Center
top notch Could not be happier with the service experience, Ryan (service manager) is great. Arranged a loaner, kept me updated on progress from start to finish Could not be happier with the service experience, Ryan (service manager) is great. Arranged a loaner, kept me updated on progress from start to finish. More
Quick service Fast service, competitive pricing. Comfy waiting area and even coffee and snacks. Wish they had more outlets/charging stations but there are some so t Fast service, competitive pricing. Comfy waiting area and even coffee and snacks. Wish they had more outlets/charging stations but there are some so that's great. Really didn't even have time to work, my car was done fast! More
Pleasant experience My experience at the dealership was pleasant, easy, pain free. The person I felt with was very courteous and friendly. The dealership is very clean My experience at the dealership was pleasant, easy, pain free. The person I felt with was very courteous and friendly. The dealership is very clean and comfortable and has amenities for their patrons. More
They go above and beyond! They were really responsive and helpful. They understood my sense of urgency and were able to get the work done, under warranty, within the short time They were really responsive and helpful. They understood my sense of urgency and were able to get the work done, under warranty, within the short timeline I had before my daughter had to drive her car to grad school. I'm so impressed with them. More
Service review From signing in prior to my service appointment through the entire time I was on site, everything was handled in a friendly an professional manor. Gre From signing in prior to my service appointment through the entire time I was on site, everything was handled in a friendly an professional manor. Great service coordinators and manager. More
oil change appointment waiting for car We had an appointment for 2#0 and were still told that the wait would be 1 hour. The wait was actually 1.5 hours which is ridiculous for a oil chang We had an appointment for 2#0 and were still told that the wait would be 1 hour. The wait was actually 1.5 hours which is ridiculous for a oil change with an appointment. Too long to wait when an appointment is set up. More
Service Dept is AWESOME! I deal with the Service Department since I bought my car in 2014! I have two Mazda vehicles and I have been getting GREAT service ever since on both! I deal with the Service Department since I bought my car in 2014! I have two Mazda vehicles and I have been getting GREAT service ever since on both! The employees in the service area are always helpful. This includes the Service Writers to the Service Manager and the Technicians, they all do a GREAT JOB!! Even in the Sales Area my Salesman Neal always acknowledges me even though I am not looking to buy. They all remember you. Thanks, Hamilton Mazda Customer, Karen Foley More
Professional Center Took my new Mazda CX-5 In for seal coating. Greeted with a smile, paperwork done quickly and loaner car provided. Received call when work completed an Took my new Mazda CX-5 In for seal coating. Greeted with a smile, paperwork done quickly and loaner car provided. Received call when work completed and walked to car to inspect before I left. You can’t ask for more More
Good service I like the dealership and it’s service department. They always advise on what you need or should have serviced. Never pushy or judgmental on what I ch I like the dealership and it’s service department. They always advise on what you need or should have serviced. Never pushy or judgmental on what I choose or not choose to have serviced. Been going there since the car was new. 4.5 years now More
Very welcoming! I always enjoy coming to Mazda for my service. The staff is very hospitable. Ryan is awesome. I appreciate his letting me know at each step of the I always enjoy coming to Mazda for my service. The staff is very hospitable. Ryan is awesome. I appreciate his letting me know at each step of the service how things are progressing. More