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Hamilton Mazda - Service Center

Hamilton, NJ

4.7
1,538 Reviews

1,539 Reviews of Hamilton Mazda - Service Center

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December 22, 2024

Took mazda 3 in for factory recall. Waited in dealership. Dealer charged me for oil change not authorized. More

by brianvolz24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Had my first service since purchasing my wife's CX-5 there. The service team was excellent. Polite, courteous, friendly and knowledgeable. Kudos to Benito and Amber was terrific. Got in and out sup More

by larryginsberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sebor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Prompt and courteous. David was very polite and helpful. Video of my vehicle helped me understand what was happening as they serviced my vehicle. More

by rpsnyder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
December 15, 2024

Went for a warranty issue + oil change for Mazda 3. Their report recommended $4000+ of repairs, that were made up. For instance they said "automatic transmission fluid needs to be changed." I am not e More

by ARORASHOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Sebor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We were not dealing with sales but service.
December 12, 2024

The service I received from Hamilton Mazda exceeded my expectations in a timely and professional manner. More

by RUSSBARONE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Heupel
December 11, 2024

Wait time was longer than usual but otherwise the staff was, as always, professional and courteous More

by carol_grim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales dept
December 09, 2024

The service people are very friendly and knowledgeable. Check in and out is a breeze. More

by Sj139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Lising
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Brian Harris is the best! !!! He made the whole process so easy and seamless. I will definitely be a lifelong Hamilton Mazda customer! Thanks Brian! More

by Zanira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Great customer service. They get work done quickly and done right the first time and More

by Coach40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Finished everything in a timely matter and explained everything about my car I like going to the dealership since my car is only 2 years And I purchased the car at Hamilton Mazda More

by NKEIM39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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