Hamilton Mazda

Fast and friendly service ! Very happy with my experience. I will return for service in the future. Very happy with my experience. I will return for service in the future. More

Great service department and staff. Had my 10,000 mile scheduled maintenance performed on my 2023 CX-5. Excellent service as always. Had my 10,000 mile scheduled maintenance performed on my 2023 CX-5. Excellent service as always. More

Too far from my home location but good service. Nothing left to say for now. Nothing left to say for now. More

Liked the " no push" sales, management maybe was a little inflexible with pick up day, but a stressless experience. inflexible with pick up day, but a stressless experience. More

Made the process easy, picking up car fast and smooth. Gifford was responsive but not pressuring. Gifford was responsive but not pressuring. More

Helpful and honest staff, Ryan and Benito have always been helpful when I needed.more explanation on work. been helpful when I needed.more explanation on work. More

Gifford was a knowledgeable and intelligent sales associate. He knew exactly what to recommend and was patient the entire way through. I will definitely ask for him again in the future. associate. He knew exactly what to recommend and was patient the entire way through. I will definitely ask for him again in the future. More

I took my car in for a warranty service due to a faulty thermostat (on 2 occasions). On the 2nd instance, the service department explained why it had to be replaced a 2nd time (the whole system needed to b thermostat (on 2 occasions). On the 2nd instance, the service department explained why it had to be replaced a 2nd time (the whole system needed to be replaced as opposed to a specific part). Unfortunately, after that was fixed, a tech did not seal something properly and a few days later, coolant exploded onto my engine while I drove on the highway, causing smoke and an overheated engine. I got to safety immediately. On the plus side, Hamilton service apologized profusely and sent a tow to take my car 70 something miles to their dealership for free. I hitched a ride from a friend to pick up a loaner vehicle and my car was fixed that same day at no-charge. I was assured that they checked for long-term issues with my engine due to the coolant explosion but I find that hard believe and have concerns that I may have engine problems in the future from this mistake without the ability to prove such an issue. On top of that, unlike any other visit to the service department where a tech sends a video of the issues, I never received a video of what caused the coolant issues/engine problems. That is concerning. As of now, 2000 miles later, there are no issues and I hope that that continues. I understand mistakes happen but I hope they understand my concern regarding the potential for long-term issues. More

Calm , professional, straightforward, no pressure, honest. Helpful for our specific purchase and financial arrangements.Thanks! honest. Helpful for our specific purchase and financial arrangements.Thanks! More

The sales consultant Neal was very helpful and knowledgeable. He takes care everything with easy. I am highly recommending this dealership. knowledgeable. He takes care everything with easy. I am highly recommending this dealership. More