Hamilton Mazda

I brought my car in on a Tuesday and was told the brakes needed to be replaced. None of the repairs were covered under warranty and I was at 35,000 miles. On Wed my service provider called and said he was needed to be replaced. None of the repairs were covered under warranty and I was at 35,000 miles. On Wed my service provider called and said he was giving me a loaner since the parts needed to be ordered. On Friday I called for an update since I was never given a timeframe. My service provider never called me back nor did he answer any of my texts. It wasn't until the following Wed that I was told it would be another 2-3 weeks for the parts to come in. I should have been told this on day one not over a week later. I will not bring my car back to Hamilton Mazda for service. More

I've had the pleasure of working with Mike Rees from Hamilton Mazda, and I can confidently say he stands out in the automotive industry. Mike's deep knowledge about cars is evident from the moment you s Hamilton Mazda, and I can confidently say he stands out in the automotive industry. Mike's deep knowledge about cars is evident from the moment you speak with him—he’s not only well-versed in the technical details but also passionate about helping you understand what makes each vehicle unique. What truly sets Mike apart is his honesty. In an industry where you often feel like you're being fed jargon, Mike is refreshingly straightforward. He doesn't sugarcoat or xx you; instead, he provides clear, honest insights that empower you to make an informed decision. It's rare to encounter a salesperson who genuinely prioritizes the customer's best interest over a quick sale. Another remarkable quality is his patience. Mike takes the time to walk you through every feature of your new car, ensuring you understand how everything works—even those hidden gems that many salespeople tend to overlook. When you invest in a car, you're making a long-term commitment, and Mike makes sure you get the full picture so you can enjoy your vehicle for years to come. Overall, if you're looking for a car buying experience that's transparent, educational, and genuinely customer-focused, Mike Rees is the professional you want by your side. His blend of expertise, honesty, and dedication to customer service truly sets him apart from the rest. More

Professional and efficient with no gimmicks. Neal gave me the best deal over the phone with his OTD price for a 24 CPO CE CX5 and when we arrived at his dealership we had a smooth / stress free Neal gave me the best deal over the phone with his OTD price for a 24 CPO CE CX5 and when we arrived at his dealership we had a smooth / stress free transaction. Thank you for making this a smooth transaction. More

The did an oil change on my Mazda 3. They did a good job. The wait time after arrival was minimal. The staff is very friendly and helpful. They did a good job. The wait time after arrival was minimal. The staff is very friendly and helpful. More

Very straight forward process using the Costco car buying service. No surprises. Now I’m done service. No surprises. Now I’m done More

Overall we had a pleasant experience and a smooth transaction. Jeff Sabor was helpful wiith our questions transaction. Jeff Sabor was helpful wiith our questions More

Hamilton Mazda paid close attention to my interests and the features I wanted. I expected to spend the day on the paperwork, but Brian Harris had me in my new car within a couple hours. Thank you. the features I wanted. I expected to spend the day on the paperwork, but Brian Harris had me in my new car within a couple hours. Thank you. More

This is a delayed review due to some medical issues I had right after buying the car, but I had a great experience at Hamilton Mazda in January. It was kind of a last second purchase, so I wasn't very prepar right after buying the car, but I had a great experience at Hamilton Mazda in January. It was kind of a last second purchase, so I wasn't very prepared, but I never felt rushed or pressured. Neal is a great salesman - friendly, polite, and direct. None of the fake cheerfulness or back-and-forth rigamarole. It was a refreshing experience and I'd happily reccommend him to anyone looking for a new car. Save yourself from the headache of other dealers! More

Hamilton Mazda is a great place to shop for your next car! The people are so kind and willing to help. The place is so clean and calm. Mr. Brian Harris was incredibly helpful and made the process so easy car! The people are so kind and willing to help. The place is so clean and calm. Mr. Brian Harris was incredibly helpful and made the process so easy. His communication with me was outstanding. They are very mindful and considerate of everyone’s time. I love my new car and I got a great deal for it! Definitely recommend. More

I spent over $2000 and nobody washed my car which I thought was a change thought was a change More