Hamilton Mazda

Neal was very helpful with the purchase. Good thing about this dealership is they are not pushy and don't keep calling you to check in. Expected more discount but still happy with my purchase. this dealership is they are not pushy and don't keep calling you to check in. Expected more discount but still happy with my purchase. More

I have always serviced my old mazda with the dealership. Gifford was my point of contact during the sales process of my cx5. He does follow up on processes and gives prompt information about the time and de Gifford was my point of contact during the sales process of my cx5. He does follow up on processes and gives prompt information about the time and delivery of the vehicle. He's also not always disturbed of my many questions. Price is relative fair. More

Jeff was great to work with through the entire purchase including afterwards to answer all questions that I had regarding the car, payments, service, etc. including afterwards to answer all questions that I had regarding the car, payments, service, etc. More

Had 2 rear brakes/rotors and 4 new tires installed. Also a wheel alignment. Fair price and vehicle works fine since the service. Took 3.5 hours instead of 3 hours but it was a busy Saturday so I understan a wheel alignment. Fair price and vehicle works fine since the service. Took 3.5 hours instead of 3 hours but it was a busy Saturday so I understand. More

Thank you mazda service department you guys never disappoint.....my car feels like it's brand new again for the most part lol thank you very much Ryan you are the best!!! Now next I'll be coming in f disappoint.....my car feels like it's brand new again for the most part lol thank you very much Ryan you are the best!!! Now next I'll be coming in for my rear shocks and links....:) see you soon. More

It was a pleasure dealing with Hamilton Mazda. Of all the dealerships that i visited, Hamilton had the friendliest and most professional staff. We brought out children with us to make the purchase and the dealerships that i visited, Hamilton had the friendliest and most professional staff. We brought out children with us to make the purchase and the staffing was very accommodating to us during the entire visit. More

Always a great customer service experience at Hamilton Mazda. My last visit no exception. Service done well, great communication from the time I arrived until the work was done. Mazda. My last visit no exception. Service done well, great communication from the time I arrived until the work was done. More

The salespeople and finance people were nice and easy to talk to. They were not pushy, and the dealer only charged one dealer fee (a $399 document fee, which is about average for NJ). Other dealers charge n talk to. They were not pushy, and the dealer only charged one dealer fee (a $399 document fee, which is about average for NJ). Other dealers charge nonsensical destination fees (a scam if it’s a used car), dealer inspection fees, $200 for VIN etching, etc., so it was nice to not get hit with random made-up fees. The finance lady was nice as well and was not pushy on getting an extended warranty. These warranties are usually scams since it covers so few parts and finance people usually receive about half of the price you paid on the extended warranty as a commission ($875 on a $1750 5 yr warranty). Within 20 hours (50 miles of driving) of buying the car, I noticed there was a serious check engine issue, and I was really upset, but the dealership was able to schedule an appointment immediately to fix my car and they provided a similar loaner car for free. The buying process was great because they offered me an interest rate more than a full percentage point lower than I was expecting to get. The mechanics were also extremely nice and did a great job finding me a loaner car at the last minute. The only issues I have is that the mechanics should have done a better job at examining the car before it was sold to me and also, it would have been great if the dealership had better working hours. I wish dealerships were open for longer hours and also on Sundays. Also, it’s a bit annoying how the only person who does body work is only available on Thursdays. More

Smooth process. The dealer made it easy and was helpful every step of the way. Thank you for all your help in the car buying process. every step of the way. Thank you for all your help in the car buying process. More

Gifford was amazing and very detail oriented. He helped me figure out how to use features in my new car and answered all questions I had without making me feel like I was asking a dumb question. me figure out how to use features in my new car and answered all questions I had without making me feel like I was asking a dumb question. More