Hamilton Mazda

I came in for a headlight replacement after my car was evaluated for a noise as my last oil change. The light was backordered for a bit but the process was simple once it came in. evaluated for a noise as my last oil change. The light was backordered for a bit but the process was simple once it came in. More

Hamilton Mazda is the second dealership I have visited to look into the Mazda 3 hatchback. The first time around, the salesman at this (purposely) unnamed dealership was beyond pushy and made the experience look into the Mazda 3 hatchback. The first time around, the salesman at this (purposely) unnamed dealership was beyond pushy and made the experience uncomfortable to the point where I couldn't walk into their showroom again. That was never the case with Hamilton Mazda. I decided to walk in one day after work and take a look at the 3 hatch again. I was greeted by the front desk and then by Brian Harris. He was extremely kind to me and answered all of my questions. He came with me on a quick test drive and gave me numbers to think about later on. Though I didn't purchase my car until a month later due to personal circumstances, Brian did not hassle me for an answer on the numbers he initially provided. It was a breath of fresh air to be left alone to think on the car without any pressure. When I reached out to him a month later, I was set on the car I wanted. We chose a day, ran the numbers again, and agreed on a fair deal. He was super easy to talk to and was open to anything I had to say. The day came, and I went in to sign the paperwork and Brian took the time to go over the car with me one more time before driving off. I was there for less than two hours! He and the whole team at Hamilton Mazda made my experience a great one. I will most certainly be back for service and to buy another car! More

The usual great service on new brakes, plugs, fuel injector cleaning and oil change. All done in the time predicted and no issues. David and Debbie in service were friendly with great communication as injector cleaning and oil change. All done in the time predicted and no issues. David and Debbie in service were friendly with great communication as always. I always feel comfortable and confident when going to this dealer for service. I highly recommend Hamilton Mazda. . More

Salesman Michael Rees did a very good job of keeping me informed on what to do to make the transaction smooth. Only too 30 minutes to pick up our new car. Very pleased. informed on what to do to make the transaction smooth. Only too 30 minutes to pick up our new car. Very pleased. More

Love working with this dealership. They are very customer service oriented. It is always a great experience. They are very customer service oriented. It is always a great experience. More

Best service I've ever experienced! No wait time, keep you up to date about the progress. Very friendly. No wait time, keep you up to date about the progress. Very friendly. More

Fast clean willing to work with me to find the issue with my car after 2 visits they did find my issue my car after 2 visits they did find my issue More

The service folks are efficient and friendly. They look to help solve problems. The text messages to see and approve work is good. They look to help solve problems. The text messages to see and approve work is good. More

Marlon Lising was our sales representative. e was recommended to us by a family member who had purchased a vehicle from him in January 2024. Marlon is an excellent representative who is knowled e was recommended to us by a family member who had purchased a vehicle from him in January 2024. Marlon is an excellent representative who is knowledgeable, pleasant and someone we would surely recommend. I don’t think we ever had a better experience purchasing a vehicle before. Thank you, Marlon! More

I always receive great customer service from the mazda service team especially in the most recent years with my car being 10+ years old and having so many miles on it currently. service team especially in the most recent years with my car being 10+ years old and having so many miles on it currently. More