Hamilton Mazda

This dealership has great, timely service. They text you while they work and offer you videos of your car so you can see what’s going on. They text you while they work and offer you videos of your car so you can see what’s going on. More

TERRIBLE EXPERiENCE. I bought a brand new 2022 cx-5. I noticed scratches on my dash and brought it back in to have looked it. My salesman Neal, while taking a look at I bought a brand new 2022 cx-5. I noticed scratches on my dash and brought it back in to have looked it. My salesman Neal, while taking a look at it, scratched it 100x worse. He told me to just deal with it and the car scratches easily. I refused and he finally agreed to have it swapped out at his cost. Fantastic! I call in to have it serviced for him and sales to tell me I can only come in during the week (when I already live 1.5 hours away and work 12 hour shifts). They told me sorry, better make it work or take a loaner (they caused this problem and taking a loaner would add 5-6 additional travel hours for me!). I finally said i will take off early and come in early on a Friday for them to tell me sorry, our guys leave early, no can do. I asked if they could ship the part to a closer dealer and they told me no. Again, i did NOT cause this problem. They should be working with me to FIX the problem. I am offering solutions and they are denying anything that inconveniences them. They are expecting me to take 6 hours of my life driving for them to fix THEIR problem. STAY AWAY. Taking this to corporate now. More

We have always Mazda service department, They are very good, I little expensive but worth it, Very customer focused. good, I little expensive but worth it, Very customer focused. More

This was my first car buying experience, and I put a deposit down over the phone, and I did not think I was treated kindly for asking questions about the purchase. After that initial phone call though, deposit down over the phone, and I did not think I was treated kindly for asking questions about the purchase. After that initial phone call though, everything went smoothly and it was a very enjoyable process, and I had a great overall experience at Hamilton Mazda. More

Salesperson and all other staff very personable and made me feel more comfortable. This is my 2nd lease of a Mazda. me feel more comfortable. This is my 2nd lease of a Mazda. More

Marlon Is absolutely fabulous when it came to finding my car and the finance department was incredible to work with! car and the finance department was incredible to work with! More

This dealership was very nice and helpful! I had Michael who helped me and he was wonderful!! I had Michael who helped me and he was wonderful!! More

Thorough service, good communication, and sincerely want to help fix your car. Best Mazda dealership I’ve worked with. to help fix your car. Best Mazda dealership I’ve worked with. More

Upfront honest dealership. Easy communication, no pressure, straight forward. Happy to do business with them. Easy communication, no pressure, straight forward. Happy to do business with them. More

Your dealership was attentive to our needs. Your dealer Michael Wills was very friendly and professional Your dealer Michael Wills was very friendly and professional More