Hamilton Mazda

Great customer service. Thanks Jeff for answering all the questions we had, mostly stupid questions lol :) Thanks Jeff for answering all the questions we had, mostly stupid questions lol :) More

Had an appointment for 11:30am for an oil change and didn’t leave till 2pm and it should not have took that long. didn’t leave till 2pm and it should not have took that long. More

Service was performed reasonably quickly and the communication was excellent. Very satisfied with the service. communication was excellent. Very satisfied with the service. More

Marlon did a great job and has been really attentive. He made sure I had all of my documents right and sent me pictures of my car right when it arrived. We are really lucky to work with him. He made sure I had all of my documents right and sent me pictures of my car right when it arrived. We are really lucky to work with him. More

The staff were all very helpful, and I felt that I was getting an upfront experience. When corresponding with the dealer, sometimes he didn't give info he said he would give that day until later. Other th getting an upfront experience. When corresponding with the dealer, sometimes he didn't give info he said he would give that day until later. Other than that, as a first time car buyer, it the process was quite simple. More

I started my search on the internet checking the inventory of the 11 closest dealerships (some not so close) to my home and Hamilton Mazda was the only dealership that had multiple vehicles of the 2 inventory of the 11 closest dealerships (some not so close) to my home and Hamilton Mazda was the only dealership that had multiple vehicles of the 2022 Turbo CX30. Only two other dealerships even had one CX30 Turbo on site, but still Hamilton Mazda did not try and take advantage of me by jacking up the price thousands above MSRP like some dealerships may do (calling it supply and demand or Market Adjustment). In todays market for new cars I felt like I got a good deal paying MSRP especially with limited supply in my area of the vehicle I wanted. The only down side was that the document charges were ~ $290 over the state average (of ~$300 from what I read) but that's minor in the grand scheme when you buy a $36,000 dollar vehicle and that extra doc cost did not warrant me dropping the 5 star rating. So far I am really enjoying my Mazda CX30 Turbo with premium Plus Package and some minor accessories. More

The service dept rep Dave was great. He did an excellent job. My car was finished within the time Dave told me. He did an excellent job. My car was finished within the time Dave told me. More

Mike Wills was our salesperson and he was an absolute pleasure to work with. We visited over eight different dealerships (including Mazda, Toyota, Honda, and VW). We had just moved from NYC to NJ and we pleasure to work with. We visited over eight different dealerships (including Mazda, Toyota, Honda, and VW). We had just moved from NYC to NJ and we weren't married to any particular car brand, but more focused on a quality car within our budget. Ultimately we chose Mazda because for us it provided a higher quality product. Once we decided to purchase a Mazda we visited three different Mazda dealerships. In all honesty, Hamilton Mazda was not the least expensive offer, but for us, the difference was Mike W. We loved that he knew the right balance to engage with us. He gave us the space we needed to make an informed decision but was always available to answer our never-ending questions. The decision to purchase at Hamilton Mazda was simply because of how Mike W treated us and our observation of how he treated all of his customers. Thank you, Mike, for the stress-free experience. And to Alex in finance for being thorough and friendly. More

Everyone was great. Very professional and recognized my concerns for buying versus leasing. It was an enjoyable experience - Mike the manager was exceptional! Very professional and recognized my concerns for buying versus leasing. It was an enjoyable experience - Mike the manager was exceptional! More