Hamer Toyota - Service Center

I haven’t had a bad experience with sales department but with service on the other hand there service is horrible I would recommend you stay away from this dealer for service they damaged my car and there c with service on the other hand there service is horrible I would recommend you stay away from this dealer for service they damaged my car and there customer service is very unprofessional there managers are nothing but liars and will pretend to care about you when they want to sell something but when you need them they will disappear I’ve been trying to contact the general store manager and even he has showed to be unprofessional I’ve emailed him and called him multiple times and have yet to receive and email back or a call back and now my car is damaged so I’d recommend you guys stay away from service or Becareful make sure you guys take a video or picture of you car when you drop it off because they will not take responsibility for the damage they do to your car More

Car repair Neighbor changed oil but unable to remove oil filter. Brought parts and car to dealer. Edwin wrote us up and took care of the work while we waited. Neighbor changed oil but unable to remove oil filter. Brought parts and car to dealer. Edwin wrote us up and took care of the work while we waited. All employees were pleasant and helpful. More

Sales and service We have been dealing with Steve quite a few years and will keep coming back as long as he is at Hamer. He helped us a bizarre issue and not only did We have been dealing with Steve quite a few years and will keep coming back as long as he is at Hamer. He helped us a bizarre issue and not only did the issue get resolved, we drove off with yet another vehicle, getting quality service from all involved. Thanks. More

Customer service has gone down hill. One person tells me car has recall notice something for transmission. I call back to make appointment and lady tells me there is no recall on my vehic One person tells me car has recall notice something for transmission. I call back to make appointment and lady tells me there is no recall on my vehicle. Then I get notice in the mail of the recall. Took vehicle in for recall. Efrain leaves without making Uber arrangements to have me picked up when he said he would make them. Said left me a message I had another person say they left me a message there was no message on my phone they made arrangements for the Uber to pick me up. Efrain calls me when almost to dealership saying he clocked out and forgot about me. Why when I have vehicle serviced no one mentions my air filters needing changed or it is not done with the service?? More

Peter Fernandez an outstanding asset to Hamer I have been a customer of Hamer Toyota for over 25years. My last two Toyota were purchased from Hamer and both have provided me with outstanding perfo I have been a customer of Hamer Toyota for over 25years. My last two Toyota were purchased from Hamer and both have provided me with outstanding performances. I was a teacher at Granada Hills High School and Hamer's proximity to my job made it ideal. Peter Fernandez proved to be knowledgeable , with excellent people skills and instills trust and confidence. After I retired from teaching 9 years ago,I still come to Hamer regularly to have my car serviced. I live 60 miles from Hamer. I tried Toyota dealers closer to my home but didn't feel as comfortable with the service reps . That's the reason I still remain a customer, because of Peter Fernandez. More

Excellent service department Was very happy for Jessy L., service order writer, to help me on June 23. "I'm in good hands" with Jessy. He's on top of what my car needs. My RAV4 Was very happy for Jessy L., service order writer, to help me on June 23. "I'm in good hands" with Jessy. He's on top of what my car needs. My RAV4 is 8 1/2 years old and runs great - thanks to Jessy! More

Fantastic Service!!! Freindly and great service with Hector Sanchez, Juan Hernandez and Adam from finance. Highly recommend to friends and relatives. Great job guys and ke Freindly and great service with Hector Sanchez, Juan Hernandez and Adam from finance. Highly recommend to friends and relatives. Great job guys and keep it up. Thank you very much... More