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Hamer Toyota
Mission Hills, CA
2,049 Reviews
At Hamer Toyota, We Hear You!
You might expect a car company’s top priority to be cars, but not at Hamer Toyota. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,049 reviews
June 14, 2024
Great customer service Oscar what a great salesman he is he has the knowledge of what he’s doing Carlos the finance manager and cobarrubiasthank you Hamer Toyota for having such professional people he has the knowledge of what he’s doing Carlos the finance manager and cobarrubiasthank you Hamer Toyota for having such professional people More
by Davesanchez1942
June 14, 2024
My name is Valentina, this is an honest and genuine review. I’m just trying to prevent people to go through the same stressful and horrible experience I went. I recently bought an used car (approxima review. I’m just trying to prevent people to go through the same stressful and horrible experience I went. I recently bought an used car (approximately 1 month and a half ago) in this place (thing that I completely regret at this point). They sold me an used car and made me Sign the contract promising me the perfect car, without the car even being ready, I had to wait for about 4 weeks for the car to be given to me, on top of that, they were all liars, and rude people, long story short, they ended up giving me the car, “as is” with the bumper scratched and almost falling off, all the covers of the tires were hit and full of scratches, the car was missing two parts from under (it was impossible to know this unless you take the car to a mechanic shop where they completely lift the car up), and I ended up realizing later that the AC doesn’t work properly now that it’s getting hotter because of summer, the ac doesn’t work at all, it pure hot air, I’m sure they all knew about this but decided to hide it just to sell me that car. These people have zero empathy or consideration, they only care about making money. And I’m sorry but this sucks. Customer service should be their priority. I am looking forward to making a proper complaint about this. They played with my time, waisted my energy and destroyed my expectations. I was very excited about getting a car. Now I just wish I never did that with them. More
by val
June 12, 2024
I had a very positive experience purchasing my car at Hamer Toyota. Everyone there is friendly and the facility is very clean and inviting. Oscar Padilla was my salesperson and I would highly recommend Hamer Toyota. Everyone there is friendly and the facility is very clean and inviting. Oscar Padilla was my salesperson and I would highly recommend Oscar to anyone shopping for a new Toyota. He is very knowledgeable about Toyota cars, pleasant and helpful and considerate. He answered all my questions and explained the features on the car in a way this older woman understood. Since buying my car, he has been in touch with me to see how I like the car and to answer any questions I might have. This has been one of the nicest experiences I’ve had when car shopping. More
by Jane
June 12, 2024
Great service highly recommend very knowledgeable and friendly answered all my questions I love my car friendly answered all my questions I love my car More
by be8730
Employees Worked With
June 10, 2024
The minute I met Steve over at Hamer I immediately knew I was in good hands. He literally offered me the best price and was completely honest and transparent throughout the entire car purchasing process, whi was in good hands. He literally offered me the best price and was completely honest and transparent throughout the entire car purchasing process, which is not usually the norm. He absolutely adheres to his mantra of “hassle free” car dealership experience. I will always recommend and refer my friends and family to Steve as he has made this experience a positive one and I walked away with a beautiful new car! More
by ccw888mba
Employees Worked With
June 09, 2024
I had a great experience during my visit at Hamer Toyota in Mission Hills. Hugo Acosta and Oscar Padilla made my car purchase experience run very smoothly. They were both very attentive, friendly and helpfu in Mission Hills. Hugo Acosta and Oscar Padilla made my car purchase experience run very smoothly. They were both very attentive, friendly and helpful when it came to choosing the right car. I appreciate the time Oscar took to explain and help me set up the features on my new car. I will be recommending this dealership to others. Thanks for all your help Hugo and Oscar. I am very happy with my new Venza. More
by A. Javadi
June 08, 2024
Most of my previous car buying experiences were a cross between having a root canal and sigmoidoscopy with no anesthesia. Steve made our purchase of a 4Runner an absolute pleasure. Steve is honest, stra between having a root canal and sigmoidoscopy with no anesthesia. Steve made our purchase of a 4Runner an absolute pleasure. Steve is honest, straight-forward guy. This purchase was the easiest, least-painful car purchase I’ve ever experienced. I can’t say enough positives about Steve. I highly recommend him if you are considering a car purchase. Thank you Steve! More
by FSP
Employees Worked With
June 05, 2024
I can’t say enough wonderful things about Steve . He made buying our 4Runner so stress free . He is knowledgeable about Toyota and kept us in the loop every step of the way ! We highly recommend Stev He made buying our 4Runner so stress free . He is knowledgeable about Toyota and kept us in the loop every step of the way ! We highly recommend Steve for all your car needs . Thank you Steve we are so happy with our new 4Runner . More
by josiesordinaryworld
Employees Worked With
May 29, 2024
Great dealership, Salesperson Oscar was very friendly and willing to work and assist in getting the vehicle we were interested in. willing to work and assist in getting the vehicle we were interested in. More
by ramirosantana17
May 25, 2024
Steve is a true professional. His experience speaks for its self. He is a stand up guy. Steve won't stooge you and Steve won't hassal you. He was genuine as he addressed everythi His experience speaks for its self. He is a stand up guy. Steve won't stooge you and Steve won't hassal you. He was genuine as he addressed everything we asked or questioned in regards to our car and our deal. Thanks Steve. A true, toyota, professional. More
by mrdeccua
Employees Worked With
