Hamer Toyota

VIP Experience Steve is not only easy and real to talk to, he genuinely believes that if you are satisfied, he has done his job. He is always available and eager to Steve is not only easy and real to talk to, he genuinely believes that if you are satisfied, he has done his job. He is always available and eager to walk you through the best process for you. A true VIP experience! More

Friendly and Honest Salesmen I got a great deal on a new Toyota lease in less than 30 mins upon walking into this dealership. There was no negotiating need as Steve gave me a deal I got a great deal on a new Toyota lease in less than 30 mins upon walking into this dealership. There was no negotiating need as Steve gave me a deal that was even better what I had in my head. He's a very honest and helpful person I will definitely be going back to him for another car soon. More

At ease It was a very pleasant experience. Carlos was able to work with me and I got what I went in for in less time thought. I did not wait long for Charles It was a very pleasant experience. Carlos was able to work with me and I got what I went in for in less time thought. I did not wait long for Charles. He too was pleasant to work with and paper signing was a breeze. Thanks to both men, I am please. More

Started out fine but soured at the ended The two individuals that I dealt with in leasing the vehicle, Jason Talley and Johnny Younan were very nice and accommodating, however at the end of t The two individuals that I dealt with in leasing the vehicle, Jason Talley and Johnny Younan were very nice and accommodating, however at the end of the process some issues regarding the actual readiness of the vehicle to be handed over to me have concerned and inconvenienced me. First, I had to return to the dealership the day after the vehicle was given to me, which is approximately a 40 mile round trip from my home, because the data card for the navigation system was apparently removed to be used in another vehicle. Even more concerning is the fact that the software that controls the audio system was not up to date. I discovered this after several calls and hours on the phone with the Toyota Care call center technicians. This is causing me to take time way from work to bring my vehicle, that I have had for less than a week, into a closer Toyota dealer to have the audio system update, causing me to be without the vehicle for the work day. Finally, two days after I turned in my other leased vehicle I call the dealership to inform them that I forgot some items in that vehicle and kindly asked them to retrieve the items and either send them to me or I would come and pick them up. I was told by Mr. Talley that he could not find my old vehicle and he would get back to me. Please note, this was well before I was told that representatives of Toyota were scheduled to arrive at the dealership to inspect the vehicle, so it still should have been available to retrieve the missing items. To date, I have not heard back from Mr. Talley or anyone else from Hamer Toyota regarding this issue. These above three issues certainly has soured my experience that started off so well. More

Quick and Pleasant purchase of a RAV4 Limited To shop for my new car, I went on line and got a quote from True Car. It gave me options with three Toyota Dealers and the rep from Hammer Toyota in M To shop for my new car, I went on line and got a quote from True Car. It gave me options with three Toyota Dealers and the rep from Hammer Toyota in Mission Hills, Alan Kwok, was the first one to confirm that they had the model I was looking for. From there on it was a breeze... Alan was very courteous and knowledgeable. Him and Matt at Finance department, answered all of our questions and made sure our car buying experience was a pleasant one. I am glad I went to Hammer Toyota for my new Toyota Rav4, Limited. This is my third Rav4 and I could not be happier with my choice:)! More

Honesty This is our 3rd car from same dealership, Steven made it painless and quick. Super knowledgeable and approachable. Highly recommend doing business wit This is our 3rd car from same dealership, Steven made it painless and quick. Super knowledgeable and approachable. Highly recommend doing business with him again. More

Steve is the best I came in on a Saturday morning feeling anxious and nervous as buying a new car can be very overwhelming Steve made searching for my dream car easy an I came in on a Saturday morning feeling anxious and nervous as buying a new car can be very overwhelming Steve made searching for my dream car easy and stress free. Not to mentioned it took about 2.5 hours from beginning to end and I was the proud owner of a new highlander. More

Quick and easy Found the vehicle on truecar, truecar associate at Hamer responded quickly with a great offer, I went in spoke to sales, found the vehicle and was in Found the vehicle on truecar, truecar associate at Hamer responded quickly with a great offer, I went in spoke to sales, found the vehicle and was in and out. It was a great experience! More

No hassle, no pressure, great experience! I dread the car buying and leasing process like many do, thankfully I got Steve as my salesperson. He is a "shoot from the hip" type of guy that isn' I dread the car buying and leasing process like many do, thankfully I got Steve as my salesperson. He is a "shoot from the hip" type of guy that isn't there to waste anyone's time. The process was quick and painless and I appreciated that along with a great car. I will be recommending Steve to friends and family in the future. More

Miracle Worker!! I was in a sticky situation because of my bad credit & repo but Steve was able to get me & my daughter in a spectacular car when no one else could. So I was in a sticky situation because of my bad credit & repo but Steve was able to get me & my daughter in a spectacular car when no one else could. So, Thank you SO much!! He is truly a miracle worker!! A blessing. He's the best. Thank you again. More