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Hamer Toyota

Mission Hills, CA

4.8
2,090 Reviews
At Hamer Toyota, We Hear You! You might expect a car company’s top priority to be cars, but not at Hamer Toyota. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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11041 Sepulveda Blvd

Mission Hills, CA

91345

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Showing 2,090 reviews

July 17, 2022

Honesty and transparency and not overly pushy but informative, and things went smoothly and not overly time-consuming More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Hamer Toyota responded

Thank you for sharing your experience, Terry! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

July 08, 2022

You can't find a better salesman than Steve. Knowledgeable and eager to help. I have been going back to Steve for car leases for about ten years or so. I think we are on car number six. He make More

by Mike B
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2022

Muy mala experiencia. . Compre un camry 2020 usado por que no avia nuevos.en $ 38000 dlls..el carro olia vien cuando lo agarre.pero 2 dias despues cuando se evaporo el est More

by Goldenstep54
Recommend Dealer
No
Employees Worked With
Steve Denson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reno Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Arredondo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Pineda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marlet Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pijuan, Don Mandoza
Jul 06, 2022 -

Hamer Toyota responded

Hola! Gracias por tomar el tiempo y compartir su experiencia con nosotros. Queremos que todos nuestros clientes sean felices, asi que estamos evaluando sus comentarios para ver como resolver las cosas y quedar bien con Ud. Por favor de comunicarse directamente con nuestra oficina atravez de la información abajito. Gracias! Dave Gilman, General Manager daveg@hamertoyota.com

July 03, 2022

Steve is the nicest, kindest salesman I have ever met. He has been our family salesman for years. He is so patient and helpful. He never pressures us or says anything that would make me doubt him. His w More

by mrhall777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember the Finance person’s name but he was also great!!
Jul 03, 2022 -

mrhall777 responded

Thank you for having such a great salesman as Steve Denson. It was a great experience. Hamer Toyota is really tech smart. Thank you again for being so easy to deal with in every area. Thumbs up!!

Jul 03, 2022 -

mrhall777 responded

My experience with Hamer Toyota was easy and great! Everyone is helpful and know their area of expertise. You are a great dealership.

Jul 06, 2022 -

Hamer Toyota responded

Hello, Thanks for your review! It is wonderful to hear that Steve provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

June 26, 2022

I always appreciate an agent who is on point and knows what he’s doing. Steve saved me not only money but also time by getting straight to the point. Pointed out my options and last step was for me to dec More

by Manehomeloan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Hamer Toyota responded

Hello! Thanks for your review! It is wonderful to hear that Steve provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

June 20, 2022

Hamer Toyota definitely has a great reputation! Also I am a repeat customer to Steve! More

by Jungie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Jungie responded

He is a great guy and super easy to work with. The only issue was waiting a month for the car to arrive. Supply and demand issue but he kept me updated on the status. This makes car #6 from you. Thank you

June 17, 2022

Johnny Nowell is a fantastic service rep; he is professional, courteous, and prompt. He handled my service issue quickly, kept in touch, and ensured that I was able to stay safe during the pandemic More

by Dr. F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Nowell
June 14, 2022

Steve sold my mom a corolla about 30 years ago, then another one then sold me a used car, and when we walked in and told him our last name, which isn't too common, he remembered us right away, and even More

by Darren.kordosky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Delgadillo
June 08, 2022

I had the best experience buying my wife’s car last year, and I couldn’t help reaching back out to Steve for my new truck. Not only is he the best at the customer service Jam! He simply creates a great expe More

by omar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

Great experience with Steve. Straightforward. Reserved car ahead of time due to low inventory, drove up from San Diego and done in less than 30 minutes. Best price around and pla More

by Flora
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Hamer Toyota responded

Hello Flora, Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

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