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Hamer Toyota
Mission Hills, CA
2,020 Reviews
Our founder Lee Hamer started this company on April 19, 1939 as an automobile general service and repair station on the corner of Sepulveda and San Fernando Mission Boulevards in Mission Hills. With your help and continued patronage Hamer Toyota has continued to grow into the state of the art Automotive Dealership we know today!
Mr. Hamer has won many awards for his charitable contributions to the community as well as for his impeccable reputation for honesty, integrity, and fairness. Lee was very active in the San Fernando Valley including the development of youth, sports and welfare projects that have greatly benefited our community. He was an active community leader in the Mission Hills Chamber of Commerce, served two terms as President of Los Angeles Fire Commission in the 60s and was a founding member of Holy Cross Medical Center Century Club. Lee was the recipient of the Fernando Award in 1989. The most prestigious award that can be earned, for philanthropic and charitable works.
Over the years he has been an automotive dealer for Hudson, Studebaker, Mercedes, Citroen, Volvo, MG, Triumph, Fiat, Renault, Borgward and Datsun. In July of 1965 we became an Exclusively Toyota Dealership. Mr. Hamer sold an average of about 10 cars a month back then. Today the Dealership average is closer to 500 cars a month and we are among the top 3% of Toyota Dealers in the nation.
Lee Hamer passed away November 15, 1995.
Today we continue in the tradition started by Lee Hamer; offering friendly, honest, customer service and prices that almost make you feel like you're back in the "old days." We are committed to your satisfaction and a lifetime relationship dedicated to your automotive needs. Our goal is to be recognized by our customers as one of the most respected and successful dealerships in Southern California.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 2,020 reviews
May 10, 2022
I was selling my car on an online used car marketplace. I received a message from someone claiming to work for Hamer Toyota. I told them that unless they were able to offer me more than other dealers, I wa I received a message from someone claiming to work for Hamer Toyota. I told them that unless they were able to offer me more than other dealers, I wasn't willing to have a conversation. Their method of convincing me to sell them my car, was to tell me that idk what I'm doing, that the car has flaws and and that they were "just trying to help me sell my car. So, apparently their method of convincing someone to sell their car is to neg them into selling it to them. xxxxty behavior in real life, xxxxty behavior as a car dealer. Save yourself the time and harassment and go somewhere else. More
by dbaseballs
Employees Worked With
Other Employees :
Antanae Jones, Gabriel Urquidi
May 08, 2022
Steve is an absolute pleasure to work with. He makes the process super smooth and will always move heaven and Earth to assure I get a good deal. I’ve gotten 2 cars with him and will continue to He makes the process super smooth and will always move heaven and Earth to assure I get a good deal. I’ve gotten 2 cars with him and will continue to do so! More
by Veence Aparente
May 03, 2022
Although I ultimately did not end up buying a car through Steve, I really wish I could have. His years of customer service are obvious in his very personable demeanor. My interactions with him were no pressu Steve, I really wish I could have. His years of customer service are obvious in his very personable demeanor. My interactions with him were no pressure, no BS, and 100% honest. He was dedicated to trying to find me the best deal possible despite the supply crunch and overwhelming demand from other potential buyers. Unfortunately my circumstances led me to have to get a new car ASAP and I could not wait for pending inventory. When I do need a new car down the road, I hope I can work with Steve again and make it happen! More
by Agreen818
Employees Worked With
May 01, 2022
I walked into Hamer Toyota with low expectations on being able to find a car, due to how crazy the market is. The minute I walked into Hamer I was greeted by Steve and from there the entire experience was am able to find a car, due to how crazy the market is. The minute I walked into Hamer I was greeted by Steve and from there the entire experience was amazing! From the start he was very transparent about pricing and any other questions that I had. Not only was he transparent, but he was also kind and very knowledgeable. It was truly was truly a hassle-free experience. I highly recommend that anyone in the market looking for a new vehicle go to Steve! More
by ryanfshoe
May 01, 2022
Steve Denson is the most personable, easy-going, and hassle-free people that I’ve bought a car from. If you want an honest and easy experience, I highly recommend you go see Steve Denson. Thank you for hassle-free people that I’ve bought a car from. If you want an honest and easy experience, I highly recommend you go see Steve Denson. Thank you for all of your support through car buying process, Steve. Cheers! More
by mattevans50
April 30, 2022
Thinking to Chang the dealer. Last month they have replaced all 4 brake pads on my 2013 Avalon. After driving for a while, I started noticing that the brakes were not engaging the Last month they have replaced all 4 brake pads on my 2013 Avalon. After driving for a while, I started noticing that the brakes were not engaging the way they supposed to be. It would continue sliding as if won’t stop. I thought well since had it replaced at the dealer, I should trust the work they’ve done, because they would know what they are doing. If it was done by a random mechanic, I’d be more concerned. Initially I thought maybe the pads are new and they need to be broken in. But as the time went by, it started becoming more and more obvious that something is not right. When I touched the discs, all of them were extremely hot, although the distance I drove 7 miles by night and when the weather was cold. It’s not like we are just drivers and we don’t know anything about the cars, and we never felt the normal operation of the brakes and how the discs should feel at the touch. Some warmth, but not burning hot. I figured either the pads are not releasing from the suppression due to the bad springs, or the air was not released in the brake lines that’s why the brake pads are constantly holding the disc tight and the friction is causing the braking/stopping the car less effective. On the same day, they broke the under hood hydraulic supporters, that I had to go back to the Hamer to check it. While the mechanic said it was working when he was working on the car, the shop manager told me the warranty covers up to 5 years. If it was working before taking it in for brake service and was confirmed by the mechanic, then they had to replace it for free. The 5 years warranty doesn’t guarantee that the part must break down after the 5 years warranty up. Nevertheless they were supposed replace it no questions asked. Then the two noticeable deep scratches on the driver’s door of my Tundra. They gave me a matching paint pen. I painted but is evidently visible because the scratches are deep. I switched to these guys from frontier toyota, because they charged me for topping off the liquids, but they didn’t level up the radiator liquid. After I’ve gave them a poor performance rating, the service advisor had the audacity to called me and ask me why I gave them a poor performance rating. When I took a picture and emailed him to show that the level of the radiator liquid was below the minimum level, he told me that I should have went back to have them to fill it up. It seems as if they don’t think that by not being keen to their work for which the customer pays and going back to redo it is not that simple. Some people might be driving a distance to get to the dealer and yet pressed with the time as well as other matters. That kind of attitude itself is very disrespectful and subsequently shows their nature careless characters. I’m very upset with these guys. The gentler and politer I am the more disrespectful they are towards me. But if I was rude and crude, then they’d complain about my behavior. So there’s no one specific way of pertaining to the matter. What’s shattering, they all are advising you, that you will be receiving a survey in the mail and how important is for them to give them a high rating. But never mind that the customer in really is not happy. I would sustain any poor service on the car as long as it doesn’t concern a safety issue. But for the lack of diligence and safety precautions I won’t forgive them. I could get into an accident and be liable for my own safety and the safety of the others. The dealers should minimally take this measures very seriously. In the past I had to return to Hamer dealer several times just to correct their work. That’s very inconvenient. Obviously the management are not uptight within their responsibilities and functions. That’s all because of loose management. Toyota should undertake a strict service control over their services. More
by b99g51
Employees Worked With
Mechanic/service advisor
April 26, 2022
We had been to several Toyota dealers and remembered we bought two cars at Hamer in 2012 so we decided to stop in again. We were met by Steve Denson and were treated so well we quit considering any other d bought two cars at Hamer in 2012 so we decided to stop in again. We were met by Steve Denson and were treated so well we quit considering any other dealer. Steve's professionalism carries right through to final delivery. We would absolutely come back again as well as refer family and friends. More
by ddknapp2
Employees Worked With
April 20, 2022
Steve was great! Extremely friendly, knowledgeable and helpful! Steve made our new car buying experience FANTASTIC! We will definitely come back to Steve for our nex Extremely friendly, knowledgeable and helpful! Steve made our new car buying experience FANTASTIC! We will definitely come back to Steve for our next new car! More
by M.Ruiz
Employees Worked With
April 20, 2022
We were not looking forward to the experience of buying a car in this market. We were prepared for the worst possible experience and insane mark-ups, but then we were introduced to Steve. He was up front and car in this market. We were prepared for the worst possible experience and insane mark-ups, but then we were introduced to Steve. He was up front and clear about the process and what we should expect right from the start. Other dealerships we visited threw the usual games/tactics at us, but there was none of that from Steve. We sincerely appreciated the clear communication and fair deal that we received. He made what could have easily been a very stressful experience into one that we navigated together with ease. Truly no hassle. When it comes time to purchase another vehicle, we will definitely be giving him a call. More
by Corin
Employees Worked With
April 18, 2022
Great service. This was first new car and Steve made the process smooth and easy to understand. Highly recommend him and Hamer Toyota. This was first new car and Steve made the process smooth and easy to understand. Highly recommend him and Hamer Toyota. More
by Chrispnsd
Employees Worked With
