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Hamer Toyota
Mission Hills, CA
2,034 Reviews
At Hamer Toyota, We Hear You!
You might expect a car company’s top priority to be cars, but not at Hamer Toyota. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 2,034 reviews
June 17, 2022
Johnny Nowell is a fantastic service rep; he is professional, courteous, and prompt. He handled my service issue quickly, kept in touch, and ensured that I was able to stay safe during the pandemic professional, courteous, and prompt. He handled my service issue quickly, kept in touch, and ensured that I was able to stay safe during the pandemic. More
by Dr. F
Employees Worked With
Jonathan Nowell
June 14, 2022
Steve sold my mom a corolla about 30 years ago, then another one then sold me a used car, and when we walked in and told him our last name, which isn't too common, he remembered us right away, and even another one then sold me a used car, and when we walked in and told him our last name, which isn't too common, he remembered us right away, and even the cars he sold us. He was very up front about the current market and he made the process as easy as possible. More
by Darren.kordosky
June 08, 2022
I had the best experience buying my wife’s car last year, and I couldn’t help reaching back out to Steve for my new truck. Not only is he the best at the customer service Jam! He simply creates a great expe and I couldn’t help reaching back out to Steve for my new truck. Not only is he the best at the customer service Jam! He simply creates a great experience, my truck arrived 2 weeks early and the man looked more excited about that than I did! Genuinely a good man that’s great at what he does. Thanks again Steve More
by omar
June 06, 2022
Great experience with Steve. Straightforward. Reserved car ahead of time due to low inventory, drove up from San Diego and done in less than 30 minutes. Best price around and pla Straightforward. Reserved car ahead of time due to low inventory, drove up from San Diego and done in less than 30 minutes. Best price around and plan to come back in the future. More
by Flora
Employees Worked With
June 05, 2022
The Worst Service Department. Do not buy from this company. My appointment was at 11am and now it's 3:30. After calling numerous times and being placed on hold for 6 to 10 minutes Do not buy from this company. My appointment was at 11am and now it's 3:30. After calling numerous times and being placed on hold for 6 to 10 minutes my call goes to a random persons voicemail. I FINALLY spoke with Hector at 2:30 and he told me it would be done in 20 minutes. At 3:20pm called AGAIN spoke with Joe Perez addressed my concerns in how can a simple oil change take over 4 hours when I had an appointment at 11am. His response was it's always like this for years and everyone waits. I requested to speak the Manager and once AGAIN placed on hold for over 10 minutes. I never spoke to the manager to address my unsatisfied service and why is there over booking so the customers have to wait. I'm Still waiting as I'm writing my dissatisfaction on here..... I NEED to go back to work in Pasadena 😡 More
by glofrias71
Employees Worked With
Joe Perez
June 05, 2022
Marlet made the delivery of my previously ordered vehicle stressless and easy. I originally dealt with the online department of Hamer Toyota. They were responsive and extremely efficient. The whole proces stressless and easy. I originally dealt with the online department of Hamer Toyota. They were responsive and extremely efficient. The whole process of getting my first new car was a breeze. Thank you! More
by EW
May 31, 2022
What a joy to work with Steve on the the purchase of my wife’s 2022 4Runner. His service, professionalism and integrity provided us the comfort needed to make an informed decision - our first new car in 20 wife’s 2022 4Runner. His service, professionalism and integrity provided us the comfort needed to make an informed decision - our first new car in 20 years! I highly recommend Steve to anyone purchasing a new car. More
by vincealvarado
Employees Worked With
May 30, 2022
Steve was absolutely amazing ! I went in thinking I wasn’t going to be able to trade in my car but he made my dream come true ! He’s a blessing ! I went in thinking I wasn’t going to be able to trade in my car but he made my dream come true ! He’s a blessing ! More
by mariah.magdaleno18
Employees Worked With
May 30, 2022
People like Steve is hard to come by. I had the best new car buying experience due to him. No pressure but full of professionalism. Kept his promises, great communicator and a great human I had the best new car buying experience due to him. No pressure but full of professionalism. Kept his promises, great communicator and a great human being. Even took the time to pick me up from my home to the dealerships. I would love to refer my friends and family to him. He raised my expectations. Good job, brother. More
by Zia Zahid
Employees Worked With
May 29, 2022
Steve is very professional and most important honest. I love his communication and follow up. I love his communication and follow up. More
by gzend
Employees Worked With
