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Hamer Toyota

Mission Hills, CA

4.9
2,050 Reviews
At Hamer Toyota, We Hear You! You might expect a car company’s top priority to be cars, but not at Hamer Toyota. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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11041 Sepulveda Blvd

Mission Hills, CA

91345

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Showing 2,050 reviews

December 09, 2022

INCREDIBLE SALESMAN! Steve went above and beyond for me, he made our experience very personable and was very informative. He is our family’s GO-TO GUY!! More

by darleneycgarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Hamer Toyota responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 06, 2022

Steve was super helpful! As soon as I walked in, he pulled up the car I wanted in the system, we walked up to it and I loved it! We went right back and he helped me sign my p More

by chrisgurrola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Hamer Toyota responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

December 06, 2022

I really appreciate Steve. He was straightforward, honest and listened to what I was looking for. Buying cars can be irritating sometimes but Steve really made it simple. Gr More

by tkat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Hamer Toyota responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Thank you.

November 08, 2022

Steve was super helpful and super honest helping my son buying his new truck at first at thought he was the general manager, but found out that he was not and should his way of approaching his clients is v More

by Efrain Davalos Sr.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 08, 2022 -

Hamer Toyota responded

Thanks for your review! It is wonderful to hear that Steve provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

November 07, 2022

Steve is the absolute best! He made buying my first car a breeze and is very knowledgeable! He was very attentive and answered any questions I had :) More

by Shelby.Doyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Hamer Toyota responded

Thank you for sharing your experience, Shelby! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

November 04, 2022

Steve was extremely helpful! This was my second vehicle I’ve gotten through him, and I was very happy with my experience! I would recommend him over anybody else! More

by Efrain Davalos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Hamer Toyota responded

Thanks for your review! It is wonderful to hear that Steve provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

October 29, 2022

This was my first time buying a car on my own and Steve was extremely nice, and really helped walk me through the whole process. He really cares about every customer he has. Buying a car can be a very inti More

by Abteasdale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Hamer Toyota responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

October 28, 2022

Great dealership that takes care of its return customers. This was our third purchase from Hamer. Steve Denson was a pleasure to work with. He was very direct about vehicle availability and pricing. I ra More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Chopra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Hamer Toyota responded

Thanks for your review, Brian! It is wonderful to hear that Steve provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

October 25, 2022

The service department is beyond imagination at Hamer, they have no understanding of customer service. Gabriel Gonzalez was rude, threatening, and overall a very unprofessional individual. More

by Toyota Mirai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Gonzalez
Oct 31, 2022 -

Hamer Toyota responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Dave Gilman, General Manager daveg@hamertoyota.com

October 24, 2022

It’s a great dealership! They work with all price ranges big or small and they’ll help you get into a car you love! Great and amazing staff, very accommodating and they do am More

by Anthony Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Chopra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Hamer Toyota responded

Thanks for your review, Anthony! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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