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Hamer Toyota

Mission Hills, CA

4.8
2,034 Reviews
At Hamer Toyota, We Hear You! You might expect a car company’s top priority to be cars, but not at Hamer Toyota. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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11041 Sepulveda Blvd

Mission Hills, CA

91345

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Showing 2,034 reviews

September 14, 2022

Excellent customer service. Friendly people. Prompt service. Great people. Cant say enough good things about this place. More

by ddespues
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

All good reviews are from the dealer itself! There is no way that this dealer has 5 stars because they deserve ZERO. Horrible service!!!, Horrible sales people!!!, horrible service advisor More

by nn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Jovel
Sep 13, 2022 -

Hamer Toyota responded

Hello, Thank you for your review. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can look further into this. Thank you! Dave Gilman, General Manager daveg@hamertoyota.com

September 03, 2022

Steve made this experience one of the easiest and greatest experiences ever! We told steve exactly what we were looking for and what our budget is and he found us the car! We reserved it and picking More

by caitlin.yarian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Hamer Toyota responded

Thanks for your review, Caitlin! It is wonderful to hear that Steve provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

September 01, 2022

Steve Denson is an honest and trustworthy man. You can expect to be told the truth throughout the entire process. I was impressed with the level of integrity Steve and this entire dealership maint More

by Michael Mijares
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Younan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Chopra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Hamer Toyota responded

Thanks for your review, Michael! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 25, 2022

I had by far the worst experience with Carlos . Lack of communication, dismissive with every question or concern I had could never give me a date to pick up car very unprofessional. And worst hangs More

by Lov1self4evr
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aug 26, 2022 -

Hamer Toyota responded

Hello, Thank you for taking the time to leave a review for our dealership. We are sorry that you had a frustrating experience with communication, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! Dave Gilman, General Manager daveg@hamertoyota.com

August 14, 2022

We have been dealing with Hamer Toyota Mission Hills for years and our purchasing experience has been amazing. They treat us like family, the way they except to be treated. Thanks Hamer Toyota of Mission Hi More

by no1leyblondeangel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gilman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Hamer Toyota responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 10, 2022

I was referred to Steve because of his excellent customer service. From the moment we talked about my car options, potential timeframe to receive the car, and the financial process, I had a good understandin More

by EVRosas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Hamer Toyota responded

Thanks for your review! It is wonderful to hear that Steve provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 08, 2022

Me senti comodo en el lobby amplio y buena vibra me gusto el ambiente fresco More

by kingst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Alvarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marlet Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gaitan-Finance 5 stars
August 07, 2022

I could not have had a better experience working with Steve. He’s patient, kind, honest, and really looks out for you. Buying a car has only gotten harder in this economy, but Steve ensures a good experi More

by dalfarovasquez1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Hamer Toyota responded

Thanks for your review! It is wonderful to hear that Steve provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 03, 2022

As car buying is a big investment and life experience, Steve was able to showcase his reliability and honesty to make this process as simple and trustworthy as can be. My wife and I cannot thank Steve eno More

by Rickhunter190
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris
Aug 08, 2022 -

Hamer Toyota responded

Thanks for your review, Rick! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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