Hamer Toyota
Mission Hills, CA
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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CARLOS IS ALWAYS POLITE, READY TO ASSIST IN ANY QUESTION, VERY INFORM ABOUT ANY PROBLEMS, I DON'T USUALLY HAVE TIME TO WRITE REVIEWS, BUT THIS TIME I FEEL I OWN ONE TO CARLOS FOR HIS GREAT CUSTOMER SERVICE A VERY INFORM ABOUT ANY PROBLEMS, I DON'T USUALLY HAVE TIME TO WRITE REVIEWS, BUT THIS TIME I FEEL I OWN ONE TO CARLOS FOR HIS GREAT CUSTOMER SERVICE AND DEDICATION. More
I bought a new Toyota and the finance guy insisted I write a separate check for $400 and he deducted the $400 off the total price. Weird by I did that. A week later I receive a call saying I did NOT pay write a separate check for $400 and he deducted the $400 off the total price. Weird by I did that. A week later I receive a call saying I did NOT pay the $400. I check my bank account and that check did not clear (nor did it bounce - it is not acknowledged anywhere by my bank) so I put a stop payment on the check, go out of my way to go back to Hamer Toyota and this time I put the $400 on my debit card so there is no more "lost check". Now, one more week after this, I receive a letter in my mail saying I still owe the $400 and now they will attach a $1500 penalty on top of the $400 plus some extra fees. I flip out and write a letter to Toyota Corporate, who in turn calls me immediately informing me they will take action. Today this idiot Fred King at Hamer Toyota emails me saying he did not check the payment records before mailing me the threatening letter demanding nearly $2000. I will NEVER buy a car at Hamer Toyota again. They are completely incompetent. More
Worst experience by far ...... whole experience Worst experience by far ...... whole experience difficult, people are very rude, sales people just stand together and talk, not helpful at all. Don' Worst experience by far ...... whole experience difficult, people are very rude, sales people just stand together and talk, not helpful at all. Don't waste your time More
Ricardo was very polite, professional and good natured throughout the whole sales process. He was a pleasure to do business with and we will ask for him when we are shopping for our next Toyota. throughout the whole sales process. He was a pleasure to do business with and we will ask for him when we are shopping for our next Toyota. More
I bought my 2007 Camry from this dealer and have been servicing it there since then. Why? Not because they're cheaper than everyone else (they're not) but because of our service adviser, Sam Quintanilla. servicing it there since then. Why? Not because they're cheaper than everyone else (they're not) but because of our service adviser, Sam Quintanilla. He is great! Trustworthy, polite, and he doesn't rip us off by suggesting services that don't need to be done. In fact, he saved us money by having us report our defective moon roof to Toyota, who sent us a check for half of the repairs we needed to make to it (it's not named as a defect, but the roof was not properly installed). Sam's great, he's the reason why we get our car serviced there. More
Recently purchased a 2012 Corolla from this dealership. Had great service, every one was extremely friendly and helpfull. I was satisfied with my purchase. I would defenatly recomend Hammer Toyota. Had great service, every one was extremely friendly and helpfull. I was satisfied with my purchase. I would defenatly recomend Hammer Toyota. More
Marc the salesperson who assisted me is very friendly and helpful. He really worked hard to meet my needs. AlthoughI wasn't able to get the price I was hoping for he still made it possible to give me som and helpful. He really worked hard to meet my needs. AlthoughI wasn't able to get the price I was hoping for he still made it possible to give me something within my range. More
Always great friendly atmosphere. Prompt service. Highly recommend this Dealer!!! Already have my second car. Thank you to all concerned. Mike is always very prompt and helfull. recommend this Dealer!!! Already have my second car. Thank you to all concerned. Mike is always very prompt and helfull. More
My parents didn't have the best of credit and there car was going to be repossessed any day.Hamer bought the car off of them and worked out something they could afford and they got a new car and Tony was s was going to be repossessed any day.Hamer bought the car off of them and worked out something they could afford and they got a new car and Tony was super nice and was true to his word on some things we talked about.As far as price goes well don't we all want stuff cheaper in price. Thank you Tony Pijuan for helping out my parents on a new car.!!!! More
I have pruchased 4 cars form this dealer and have always had the service overseen by my service writer, Peter Fernandez. I can always be assured that the service is done in a timely and professional manner had the service overseen by my service writer, Peter Fernandez. I can always be assured that the service is done in a timely and professional manner. I commute 80 miles a day and it is very comforting to know that my car is always in top condition. I highly recommend Peter Fernandez as the best service writer ever! More