Hamer Toyota
Mission Hills, CA
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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I always go in for service here at Hamer. Mike is very honest and explains everything to me very clearly. I would definitely recommend Mike Kushnatsian and Hamer Toyota for service. honest and explains everything to me very clearly. I would definitely recommend Mike Kushnatsian and Hamer Toyota for service. More
I had a great experience at Hammer Toyota when I went in to get my car serviced, George Boktor was the person who helped me and he was very nice and knowledgeable. My car was returned back to me like new an to get my car serviced, George Boktor was the person who helped me and he was very nice and knowledgeable. My car was returned back to me like new and the best part.... no unnecessary hassle or waiting involved. I would recommend Hammer Toyota to my friends and would love to go back to George if I need any more assistance. More
They will sell you things you dont need and make you feel that if you dont buy it they will not help you. And if you poor credit like my case they will double the price and try to sell you as much as they I that if you dont buy it they will not help you. And if you poor credit like my case they will double the price and try to sell you as much as they I dont think they help me is more like they see me as someone who can be abuse. More
Mike is always honest and positive. I always have a positive experience working with him. I would also recommend him because the work on the car is always on time, or it is completed earlier than expe positive experience working with him. I would also recommend him because the work on the car is always on time, or it is completed earlier than expected. More
Salesman was Rafael Morales, who couldn't have been nicer. He was a pleasure to work with along with Danny and Eddie Feter aka The In-House Comedian. Together, they answered every question and accommod nicer. He was a pleasure to work with along with Danny and Eddie Feter aka The In-House Comedian. Together, they answered every question and accommodated EVERY NEED I presented to them. I walked out with a brand new 2012 Rav4 that is running me only $14 more than my 2010 Rav4. I'm very happy with the deal I received and of course, I have nothing but praise for the Rav4 itself. More
our 3 new car puchase and not the last great dealer nad sales crew ..great deal and fast paper work loved it..thanks again !! WE LOVE THE CLEAN SHOWROOM AND THE ENTIRE STAFF ARE VERY FRENDLY sales crew ..great deal and fast paper work loved it..thanks again !! WE LOVE THE CLEAN SHOWROOM AND THE ENTIRE STAFF ARE VERY FRENDLY More
I came to Hammer after my mechanic told me I was havin transmission problems. I first went to my usual Toyota dealership.They had my car for two days and sent me out the door telling me that the horrible transmission problems. I first went to my usual Toyota dealership.They had my car for two days and sent me out the door telling me that the horrible noise my car was making only at 41 miles per hour might I add was a bike rack on top of my car. I decided to try Hammer and within a couple of hours they had confirmed what my original mechanic had told me. They had my car for a week. They offered me a rental , gave me up tp date phone calls and sent me ou the door with a car wash. Its amazing the difference. They won my loyalty and my referral. My sales rep was George Boktor and I think he desrves a perfect ten in customer satisfaction. So thankyou to George,Ed and all the people who helped me at Hammer.Go Hammer!!! More
Our Prius was bought from this dealership a week ago. We purchased a bunch of expensive warranties almost extra $3000 to protect us but when we had a simple tire problem just after a week of using it, we we purchased a bunch of expensive warranties almost extra $3000 to protect us but when we had a simple tire problem just after a week of using it, we were told that there was no warranty on it. You have the worst. We have dealt with other dealerships and they always make sure that our complaints are well taken care of. Aside from the extended warranty we bought, we also bought interior/exterior touchclass to waterproof the interior. We have been calling Frank Salcedo left several messages and he never even bother returning our call. With our frustrations, my husband went over to your office to bring the car and he saw Frank just wasting his time flirting with some client you have. This is very unprofessional. I will never recommend this dealership to any of my relatives nor friends, as I want them to be spared from any disappointments we are experiencing right now. Also, what is the point of having a video recording in your office if it willnot serve it's true purpose of proving what your clients claim. We were never told that there is another separate warranty on the tires, etc. If we were told of such warranty aside from the expensive $2000 warranty, I would have purchased that. My husband reiterated that he wanted to see the video to prove that it was not explained to us but your employee George said that it will not hold anything to support our claim. That video is for training purposes only, really!! this is unaacceptable!!! More
Attentive Customer Service who found out that I had a technical problem (crack radiator) on my old car, this has been repaired the next day and offered me a way of how how to lower my monthly leasing bil technical problem (crack radiator) on my old car, this has been repaired the next day and offered me a way of how how to lower my monthly leasing bill, which resulted in leasing a new car. More