Hamer Toyota

I chose to give this rating because the service from Victor was overall great!! I will be going back in the future to purchase my daughter's car and I hope that Victor is still working ther and if not I Victor was overall great!! I will be going back in the future to purchase my daughter's car and I hope that Victor is still working ther and if not I believe that I still receive great service. More

I Call on Thurday 11, at 9:27 Am to set an appoitment for my Sister Janeth Monterroso to bring her 2004 Toyota Corolla for Oil Change, I know Hamer Toyota from previus experiences I had with Peter or Carlos my Sister Janeth Monterroso to bring her 2004 Toyota Corolla for Oil Change, I know Hamer Toyota from previus experiences I had with Peter or Carlos Vasquez, I spoke with young lady who i request to make an appoitment for the following day at 9 am i explain i like to book it with Carlos Vasquez or Peter, My disapoinment and bad taste come today when my sister call me from the dealer that she is been waiting for a long time, they told her she does not have an appoitment, and to make it worse Mr Sam Quintanilla got to help her, what make me more upset is Mr. Quintanilla, He try to charge my sister more then $300 for something we did not request, plus after trying more them a few time for $ 200 dollars and them try to charge my sister $92 for an oil changer we never request. my sister spend like an hours there and LEFT TO NEVER COME BACK this is the most crazy dealership on earth, I would never recomend or buy anything from this dealership. More

We went to three dealership before finally coming to Hamer Toyota after i talked to Marylou Santigo. It was her Day off but she really came to the dealership so she could help my family after i told h Hamer Toyota after i talked to Marylou Santigo. It was her Day off but she really came to the dealership so she could help my family after i told her that our lease agreement for our Prius is about to end next month, April 9 to be precise. When we met her she was very warm and welcoming. She gave me information that i needed to make a decision whether we will return the Prius and pay penalty or buy it. She helped us understand the options and gave me all informations we asked . She never pushes us, just just gave good advice.based on her experience as a salesperson. We returned the Prius and pay (actually added the penalty amount to the price of the new car) the mileage overages. She showed us the models we wanted and even had a test drive. ANsweed all questions we needed to know about every model we became interested for comparison. She never get tired even if we changed preferences several times. She was very patient, and gave us everything that we asked during negotaition for the price. Explained to us how and why she comes out with the numbers which we really appreciate.. At first , we did not agree on the numbers but she really worked hard for us making adjustments to come out with the right numbers that we are comfortable to make the final decision. We leased a 2013 hybrid highlander SUV limited edition, andwe are happy with the experience, even if it took more than 4 hours, it was worth the time because we got a good deal thanks to Marylou Santiago, she's a super excellent superagent, and I am sure more cutomers will agree with me. Overall the experience at the dealership was excellent, everyone is so helpful and friendly, the place is warm and so welcoming. Definitely, 100% i will recommend your Dealership. Thanks and keep up the good work! More

Sam is the Man! He goes the extra mile and is trustworthy. Once he stayed overtime to take care of us. He calls back, is straight forward, and will take care of his customers. I can't thank him trustworthy. Once he stayed overtime to take care of us. He calls back, is straight forward, and will take care of his customers. I can't thank him enough for the years of excellent service. Just Awesome! He's definitely the guy I trust my Toyota Sienna with! More

Best salesperson I ever had to deal with. He made the process go smoothly and in a timely manner. No pressure and knowledgeable when ask about the different models. process go smoothly and in a timely manner. No pressure and knowledgeable when ask about the different models. More

your saleman is knowledgeable, very courteous and helpfull to customer....that helps a lot for fast service when go purchase car at your Hamer Toyota dealer....thanks. helpfull to customer....that helps a lot for fast service when go purchase car at your Hamer Toyota dealer....thanks. More

Very friendly, explain all the process what was included & not, the options we had, we felt comfortable and not pressure to buy, Carlos was very helpful and we feel that we got a good deal in our car. & not, the options we had, we felt comfortable and not pressure to buy, Carlos was very helpful and we feel that we got a good deal in our car. More

I have just purchased a used 2010 Prius from Hamer Toyota. I noticed that there was something loose underneath the front bumper. I brought it in to have service take a look at it and I have to say I a Toyota. I noticed that there was something loose underneath the front bumper. I brought it in to have service take a look at it and I have to say I am very happy with the customer service I received from Carlos Vasquez. He was very pleasant and trustworthy which are qualities that are important to me when it comes to dealing with any of my cars. Not only did he not charge me an arm and a leg but they finished the job in a timely manner... way better than expected. Carlos presented himself as a very professional Service Manager that greeted you with a smile from the time I brought the car in to the time I drove it away. 5 Star for Carlos and the service team and the whole Hamer Toyota organization! Now I have a place where I look forward to bring my car in knowing they're not just after the money, they are there for the service and stand behind the name Toyota! I'm glad I found this place because now I don't have to dread taking my car in for service! Thanks Carlos!!! More

I brought my truck in for the third time to have it fixed. My truck keeps throwing out lean codes. The last 2 times I broughtit in all they did was nit pick my truck, you have a motified muffler, after fixed. My truck keeps throwing out lean codes. The last 2 times I broughtit in all they did was nit pick my truck, you have a motified muffler, after market air filter, etc. And keep returning it back yo me and my truck still doesn't run right. Carlos, trying to get him to call you back is like pulling teeth, frank on the other hand does try to help. I've never had a problem with hamer Toyota before, but my opinion is some of the techs have no idea what to do or what they are doing. More

The staff was really helpful in explaining to me what services I need to do now and which services I need to do but I can wait to do next month. It was great to see what services I need to do to my car t services I need to do now and which services I need to do but I can wait to do next month. It was great to see what services I need to do to my car to keep it running efficently. They were really helpful. More