Hamer Toyota

Monday morning on my way to work I get the "Icons of Death" red lights, yellow light, green one to... crap please get me to my office where my can die in private. I call the dealership,,, did I mention Death" red lights, yellow light, green one to... crap please get me to my office where my can die in private. I call the dealership,,, did I mention how much I hate car dealerships? Can't stand sales people, but car salesmen are the worst, they are like ... well used car salesmen, can't trust them, they will sell their mothers for a nickle. Now I have to sneak into the dealership, avoid the voltchers standing out front who want to sell me a new car when all I want to do... no scratch that what I HAVE to do is get to the service bay, so I can get screwed over told I need work I can verify, and be over charged and mostly over promised. What a great way to start the week... so I pull I, great no sales people, just a very nice young man waving me in... I tell him I have an appointment for 7 am tomorrow morning, he introduces me to Nick,, please please please do be a friggin sales/service guy... nope not Nike, just a nice guy who wants to get my information and get my car fixted, we chat we look over my car, I get a rental (nice right here, not down the street) then the big line (from Nick,) I'll call you tomorrow! Yeah right like I have never heard that before) crap, he could care less about me and my poor car..I'll set an alarm on my phone to remind to call him, after I don't want to get too busy at work, forget to call, then have to pay a second day for the rental. The next mornimg Nick calls,, oh gosh this must be bad if he is calling me... what the batteries? No this is a prius, they cost a fortune, I mean everyone I know who does not have a prius told me when I bought my can,,, beware the batteries cost over $3000.00... with my head on my desk I hear Nick say something about a warranty 10 years. 150k miles... This is covered? wait, don't I have to PROVE to you it under warranty, don't we have to fight over this? you make me pay up front the screw me out of my money? no say Nick, and your rental is covered to..My experience was fantastic, above and beyond... you have a customer for life.... More

Frank did a great job getting my car serviced, i have an older model Prius and the parts where not cheap. Frank not only offered OEM parts but looked outside of his dealership for better pricing. Frank took older model Prius and the parts where not cheap. Frank not only offered OEM parts but looked outside of his dealership for better pricing. Frank took care of me like i was one of the family. thanks Frank, Trenon Jarvis More

Mike is a great guy! He was genuinely friendly, was very clear about pricing, and kept me informed of the progress of the work on my car. I would definitely recommend him to others. clear about pricing, and kept me informed of the progress of the work on my car. I would definitely recommend him to others. More

We rented a Prius v through Tracy/Mark, as we are contemplating a purchase, this was a great way to try it and see how we like it. Our experience dealing with them were great. Very services orien contemplating a purchase, this was a great way to try it and see how we like it. Our experience dealing with them were great. Very services oriented and wanted to be certain we were well taken care of. from start to finnish it was a very positive experience. We just need to have Toyota make a Sequoia Hybrid. My wife has our Toyota Sequoia serviced at another dealership, after our experience with Tracy and Mark she commented that she is going to take her SUV over to here. You have gained a new customer for service. Sincerely More

During my visit with the service department, I was assisted my mike Kushnatsian and he provided me with such professionalism, courteous, and answered every question that I had regarding the service fo assisted my mike Kushnatsian and he provided me with such professionalism, courteous, and answered every question that I had regarding the service for my vehicle. I will most definitely recommend Hammer Toyota to my family and friends. More

All these years my family has owned toyotas we have bought them here and brought them here for service. I remember a few times in the past we were givien rentals from enterprise. Just recently I brough bought them here and brought them here for service. I remember a few times in the past we were givien rentals from enterprise. Just recently I brought in my prius for a recall and was given another rental. I was so impressed that I no longer need the service from enterrpise because HAMER now has their own rental department. Tracy informed me that she had a few models to choose from. She let me pick a camry to drive. I am excited because I will be looking for a new car in july just in time to give my daughter the prius for college! She also informed me to check back with her soon becasue she might have a new model avalon coming soon. Can't wait, hmmm camry or avalon?????? More

Carlos Vasquez is an outstanding employee. He is cordial, helpful and knowledgeable. Every time I have my car service at Hammer Carlos listens to all my concerns; and explains what and how the car was repair helpful and knowledgeable. Every time I have my car service at Hammer Carlos listens to all my concerns; and explains what and how the car was repair. He is an example of what every customer service rep should be. More

I just want to thank Carlos for taking care of my Camry today. I showed up a little past 5 pm, and told him my sun shade had broken and wanted to get an estimate , and to my surprise after the insiection , today. I showed up a little past 5 pm, and told him my sun shade had broken and wanted to get an estimate , and to my surprise after the insiection , he told me it was going to be covered by Toyota even though I had too miles, I was relief. Thanks for taking me in so late and getting it done while I waited. Thanks Carlos. More

I had purchased a used 2011 Camry from another dealership. I wasn't 100% satisfied. I ran across an ad for a car with Hamer that caught my attention. Turns out they took in my recently purchased c dealership. I wasn't 100% satisfied. I ran across an ad for a car with Hamer that caught my attention. Turns out they took in my recently purchased car for a great price and worked ever so diligently to get me the best price possible on a newer model. It had a lot more of the "bells and whistles" The interior was gorgeous! I am so happy with my purchase. I am so glad I went in to the office. They were extremely patient in explaining the lease options, something I was unfamiliar with. From the receptionist, sales agents to the loan dept. all the way through to the loan docs representatives the service could not have been more exceptional. I am now officially a Hamer Toyota customer for life! More

For over 20 years, Peter Fernandez has taken care of my two Toyotas. Even when I moved 20 miles away, I kept going back to Hamer Toyota because of Peter. He is a super guy, very knowledgeable and helpfu two Toyotas. Even when I moved 20 miles away, I kept going back to Hamer Toyota because of Peter. He is a super guy, very knowledgeable and helpful. I would not hesitate to recommend him to anyone. The prices can be rather steep, but that's not Peter's doing. More