Hamer Toyota

Did not represent the Hammer Family well. He pass the blame to a different department instead of finding a solution or explaining the problem. Made me feel that Hammer lies and does not want to work with blame to a different department instead of finding a solution or explaining the problem. Made me feel that Hammer lies and does not want to work with the costumer to find a middle ground. More

This was by far the best car buying experience I have ever had. There was absolutely no pressure, everyone was very helpful, and I walked away with a great deal on a new Camry. Hamer Toyota has definit ever had. There was absolutely no pressure, everyone was very helpful, and I walked away with a great deal on a new Camry. Hamer Toyota has definitely made me a life-long customer. More

Steve Denson was a consummate professional in every aspect of the sales procedures, We were apprised of what to expect, how much, etc etc, and were given time for rebuttal if applicable. The process of aspect of the sales procedures, We were apprised of what to expect, how much, etc etc, and were given time for rebuttal if applicable. The process of purchasing a car is usually arduous and tedious, but Steve and the finance gentleman--(name escapes me but I'm sure you can look that up--he deserves praise as well) made the experience a pleasure, As a Purchasing manager for a major aerospace company in the SFV, this sort of process is not new to me. It was one of the best experiences I have had making a major purchase, or at least one in the 10-20k range. I will recommend Hamer, specifically Steve to anyone who desires a Toyota product. Thanks again. Regards, Jeffrey B. Maloney More

I had a great experience at the Toyota dealer. I walked in there without thinking i would walk out with a new car. I gave them my options and they worked with me with NO pressure. Which was a plus! I will in there without thinking i would walk out with a new car. I gave them my options and they worked with me with NO pressure. Which was a plus! I will definitely recommend this dealer to anyone. More

Federico has been very knowledgeable and helpful from the start to finish. He did a great job! I thought I will be going to a different car dealership, however, he was so patient and proactive that he go start to finish. He did a great job! I thought I will be going to a different car dealership, however, he was so patient and proactive that he got his manager involved and made it possible for me to get the car that I wanted. I'm so thankful that I didn't make another trip. My son and I were able to get home early to relax and to get ready for the following day. I just want to inform you that my son has the best pick and we're both excited and satisfied. Thank you for everything and I tell you, I'm enjoying the drive and ride! I would recommend this to all my friends. More

We have always been treated with professionalism and courtesy at Hamer Toyota. This is the 5th vehicle that we have purchased from Steve Denson. We would not hesitate to refer friends and family to Hame courtesy at Hamer Toyota. This is the 5th vehicle that we have purchased from Steve Denson. We would not hesitate to refer friends and family to Hamer and Steve. More

I contacted Jerry Riboli over internet chat for an pre-owned inventory. He was not much cooperative and after several follow-ups only i could able to get the quotes on the vehicle. Moreover, after 2 pre-owned inventory. He was not much cooperative and after several follow-ups only i could able to get the quotes on the vehicle. Moreover, after 2 days i was contacted by Mr. Raymond from Jerry's team over call, and I was told that there would be a great discount being offered on the 2 vehicles i showed interest on (Since this is a weekend before the year end closing). I traveled from woodland hills to Mission hills on the prefixed timing, to finalize the deal where Raymond introduced me with another sales agent, and SURPRISE!!! - one of the car i showed interest on was already sold and the sales guy couldn't locate the other one in the parking lot. Finally the sales agent came down to the desk and told that he might need more time to find the car. When i asked about the pricing part i was told that there are no discounts being offered (not even a penny). When I shared that i already spoke to internet guy and I was provided an confirmation on the price I blunt and very ARROGANT reply came that Raymond is not a decision maker on the pricing and the sales guy is the decision maker. The job of Raymond (internet sales guys) is just to bring the customers into the dealership and they use there own tactics. With no time I returned back to home with a question in mind - that how come such a big dealership is maintained with this kind of customer service. More

Great service Amazing staff great environment to be in Great service Amazing staff great environment to be in while purchasing our new Toyota Camry. Jamie Gonzalez was outstanding in the way he help us Great service Amazing staff great environment to be in while purchasing our new Toyota Camry. Jamie Gonzalez was outstanding in the way he help us and explained detail by detail the process it took to get the car. More